Josh Conner | Page 2

Always great service with Josh. Very informative, knowledgeable and friendly. Always love returning for service at the Fishers location. Very informative, knowledgeable and friendly. Always love returning for service at the Fishers location. More

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The service department is top notch with a comfortable waiting lounge. For vehicle sales, I had a great experience with LaMont Carroll. Lockhart has an easy entry off of 126th street in Fishers. waiting lounge. For vehicle sales, I had a great experience with LaMont Carroll. Lockhart has an easy entry off of 126th street in Fishers. More

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Always professional, courteous, thorough, knowledgeable and helpful. The dealership is the best I’ve ever dealt with. and helpful. The dealership is the best I’ve ever dealt with. More

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I don’t know where to start. I’ve had a lot of decent experiences here, but I’ve also had a ton of horrible experiences. Lately they’ve been pretty bad. I had an AC issue that I’ve had a lot of decent experiences here, but I’ve also had a ton of horrible experiences. Lately they’ve been pretty bad. I had an AC issue that they couldn’t diagnose for 2 years. I was charged a couple diagnostic fees and one time they changed a sensor, telling me they were guessing and the sensor was probably the issue. Well, $400+ later the AC still wasn’t fixed. The problem with technology is it makes us lazy. They “hook it up to the machine” and if all tests ok then they say nothing is wrong. These guys don’t know how to diagnose a problem. To save their life. My most recent experience was just as bad. I scheduled an oil change and tire rotation. I was in the waiting room for an hour and 35 minutes before they informed me they recommend additional service, alignment and rear pads and rotors. Oh, it needs immediate attention! I declined the pads and rotors. I approved the alignment so they could finally get to work on the oil change and tire rotation. When I got home I decided to look up my receipts to check the history of my service. First of all I’ve spent a small fortune at Lockhart Cadillac for service. When researching my receipts I found the following…June of 2020, I paid to replace both front and rear brake pads and rotors (83,925 miles). June of 2021, I paid to replace both front rotors (95,563 miles - 11,638 miles since I last replaced them). April 2023, I once again paid to replace both front brake pads and rotors (130,996 miles - 35,433 miles since I last replaced them). Oh, and I travel so the miles are majority highway miles! Now, I am being told the rear pads and rotors need immediate attention. Let me tell you, I will not give Lockhart Cadillac another penny! They are con-artists and have taken me for a fool! Either they didn’t replace these items in the past (which has happened to me there before so it wouldn’t surprise me), or they use crap products! I’d run as fast as possible and never have Lockhart Cadillac service your car! More

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The associates here are friendly and very professional. We always receive fast and accurate service. We always receive fast and accurate service. More

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I’m a long time customer and will continue to be one, specially with great people like Joshua Conner from service area, always helping out fast and efficient. Would give 10 stars out of 5 if I could . specially with great people like Joshua Conner from service area, always helping out fast and efficient. Would give 10 stars out of 5 if I could . More

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My service has always been good at the fisher location, they are accurate on resolving the problem. polite and helpful they are accurate on resolving the problem. polite and helpful More

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Service advisor Josh Connor is the best! Polite, efficient, knowledgeable, and knows how to communicate with customers. You’re lucky to have him. Polite, efficient, knowledgeable, and knows how to communicate with customers. You’re lucky to have him. More

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The pick up and delivery is a really nice touch! Don’t have to go and sit in a waiting room for who knows how long! Also, great communication on progress of your service! Don’t have to go and sit in a waiting room for who knows how long! Also, great communication on progress of your service! More

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Always prompt courteous and doesn’t try to sell services not needed but make recommendations not needed but make recommendations More

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