Josh Derby
Josh Derby at Key Ford of Rockland

Josh Derby

General Sales Manager

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

4.9
11 Reviews
4.9

11 Reviews

Write a Review

11 Reviews of Josh Derby

April 18, 2024

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Employee Rating

Very supportive,helped me a lot with advice & “rides”. Plus the quality of work is excellent.Every body in the service department were very Kind to me. Thank you to Tracey also. Arcy Hamalainen More

by Ahamalainen
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2024

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Thank you for everything! I love my new Mach E GT! Also very happy with the new color 😊 More

by EVFULLER13
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Recommend Dealer
Yes

January 17, 2024

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Friendly and very knowledgeable made me feel comfortable explained everything in detail and did what they said they would do there was never any pressure to buy a vehicle More

by theferl952
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Recommend Dealer
Yes

November 27, 2023

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Went out of their way to help us at every step of the process. Fair prices up front without any haggling. A couple of things came up in the process and they were handled swiftly and effectively. Thanks s More

by FRAN
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Recommend Dealer
Yes

Other Employees Tagged: Mike Moody, Ryan Derby, Marie Forbes , Marie

November 08, 2023

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Honestly, my overall opinion of Key Ford is getting worse. I was informed at my service that they could not rotate my tires because they needed to be replaced. I purchased my vehicle from Key Ford a fe More

by LOCAL1584
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Lucas Gray

Nov 08, 2023

Key Ford of Rockland responded

Good afternoon, my name is Marie Forbes. I am the GM here at Key Ford. I just left you a message and would love to discuss your tires and your experience. It's very important to me that our customers have a great experience here. The Key Auto Group has standards to which they service vehicles. Tires and brakes have to be over double state inspection specifications to pass our standards. Tires for example have to be over 4 32nds comparing to state inspection standards being 2 32nds. You took delivery 10,000 miles ago and today they measure 5 32nds on the front and 3 on the back. They didn't rotate them because the better ones are already on the front. I am very interested in you being satisfied. Please give me a call to discuss. 207-594-4466

November 07, 2023

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Went out of their way to. give me a great deal on my new Bronco. They whole process moved in a timely manner with my salesman explaining where we were in the process. I would b More

by Jmhearn2040
Recommend Dealer
Yes

July 11, 2023

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The staff at key ford are very friendly people. The guy I worked with very good and pleasant. The finance person Mike was very good explained everything out very well. More

by susie
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Gray, Marie Forbes

June 24, 2023

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Amazing Staff that treated me with the utmost respect and understood exactly what I wanted! The sale started online & finished in person. Couldn't have asked for a better experience. More

by Shelly
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Moody, Tyler Patterson, Lucas Gray , Nicholas (sorry can't remember last name, he's new to the dealership!)

June 16, 2023

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This dealer had the vehicle I was interested in, looked at it on Saturday but they didn't seem to interested in selling it..Made a phone call on Monday no reply back .Tuesday call back now they seem like More

by agtweedie
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Simeon Abrams

June 02, 2023

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Employee Rating

I have been working with Key Ford for several years now and am never disappinted. I believe that you will always get a fair deal and work with a seasoned sales staff. For this transaction, I worked with More

by djvoda
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Derby

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