11 Reviews of Josh Derby
April 18, 2024
Very supportive,helped me a lot with advice & “rides”. Plus the quality of work is excellent.Every body in the service department were very Kind to me. Thank you to Tracey also. Arcy Hamalainen Plus the quality of work is excellent.Every body in the service department were very Kind to me. Thank you to Tracey also. Arcy Hamalainen More
Other Employees Tagged: Marie Forbes, Frank Noriega, Jesse Hallock, Mike Samartano, Macy Bosma
February 03, 2024
Thank you for everything! I love my new Mach E GT! Also very happy with the new color 😊 I love my new Mach E GT! Also very happy with the new color 😊 More
Other Employees Tagged: Mike Moody, Lucas Gray, Jesse Hallock
January 17, 2024
Friendly and very knowledgeable made me feel comfortable explained everything in detail and did what they said they would do there was never any pressure to buy a vehicle explained everything in detail and did what they said they would do there was never any pressure to buy a vehicle More
Other Employees Tagged: Mike Moody, Ryan Derby, Jesse Hallock, Mike Samartano, Macy Bosma
November 27, 2023
Went out of their way to help us at every step of the process. Fair prices up front without any haggling. A couple of things came up in the process and they were handled swiftly and effectively. Thanks s process. Fair prices up front without any haggling. A couple of things came up in the process and they were handled swiftly and effectively. Thanks so much Marie and team! More
Other Employees Tagged: Mike Moody, Ryan Derby, Marie Forbes , Marie
November 08, 2023
Honestly, my overall opinion of Key Ford is getting worse. I was informed at my service that they could not rotate my tires because they needed to be replaced. I purchased my vehicle from Key Ford a fe worse. I was informed at my service that they could not rotate my tires because they needed to be replaced. I purchased my vehicle from Key Ford a few months ago and was never informed that tires would need to be replaced so soon, if I was told this information I would’ve had them changed at that time. Unfortunately, the only take back from this experience is that the customer is being left out and it is all about the money. They wanted to sell my car so they did not let me know if things that they discovered in their inspection before they sold it to me , and now the same dealership is telling me I need to pay to fix the problem that could’ve been addressed a few months ago. I like the old-fashioned, handshake deal, I like being able to call my salesman or representative, and be honest, that, along with other issues that have happened in the past few months with the dealership is pushing this 15 year customer away More
Other Employees Tagged: Lucas Gray
November 07, 2023
Went out of their way to. give me a great deal on my new Bronco. They whole process moved in a timely manner with my salesman explaining where we were in the process. I would b give me a great deal on my new Bronco. They whole process moved in a timely manner with my salesman explaining where we were in the process. I would by again from Key Rockland Ford. More
July 11, 2023
The staff at key ford are very friendly people. The guy I worked with very good and pleasant. The finance person Mike was very good explained everything out very well. The guy I worked with very good and pleasant. The finance person Mike was very good explained everything out very well. More
Other Employees Tagged: Lucas Gray, Marie Forbes
June 24, 2023
Amazing Staff that treated me with the utmost respect and understood exactly what I wanted! The sale started online & finished in person. Couldn't have asked for a better experience. understood exactly what I wanted! The sale started online & finished in person. Couldn't have asked for a better experience. More
Other Employees Tagged: Mike Moody, Tyler Patterson, Lucas Gray , Nicholas (sorry can't remember last name, he's new to the dealership!)
June 16, 2023
This dealer had the vehicle I was interested in, looked at it on Saturday but they didn't seem to interested in selling it..Made a phone call on Monday no reply back .Tuesday call back now they seem like at it on Saturday but they didn't seem to interested in selling it..Made a phone call on Monday no reply back .Tuesday call back now they seem like they wanted to sell. So we agreed to a price an we'd. They delivered it. More
Other Employees Tagged: Simeon Abrams
June 02, 2023
I have been working with Key Ford for several years now and am never disappinted. I believe that you will always get a fair deal and work with a seasoned sales staff. For this transaction, I worked with and am never disappinted. I believe that you will always get a fair deal and work with a seasoned sales staff. For this transaction, I worked with Josh, Ryan and Mike and could not be more satisfied. More
Other Employees Tagged: Ryan Derby