Josh Fairbanks | Page 5
Service Advisor
Lake Wales Chrysler Dodge Jeep Ram
21529 U.S. 27
Lake Wales, FL 33859
61 Reviews
Write a Review61 Reviews of Josh Fairbanks
May 14, 2023
Although our buying experience in Nov was 5 star, our first experience for routine oil change, etc was far from good. Although we had an appointment, it was a 2 1/2 hour wait for service to be completed. first experience for routine oil change, etc was far from good. Although we had an appointment, it was a 2 1/2 hour wait for service to be completed. Will give them one more chance, but if same result, will switch to Patten tire where we take our classic truck. More
November 16, 2022
Had a jeep there four different times for repair ,no mechanics there just part changers .would not recommend them to any one.still not fixed . mechanics there just part changers .would not recommend them to any one.still not fixed . More
Other Employees Tagged: Janeen Vurro, Mario Rodriguez , Jo Armstrong, Eric Carothers, Tony Reeves, Aaron Sawaya
August 25, 2022
Trying local dealership for basic service again. I recently purchased a new jeep and had 1st service performed. Great experience and service. I had experienced poor service a few years back and want I recently purchased a new jeep and had 1st service performed. Great experience and service. I had experienced poor service a few years back and wanted to try local dealership again. This service was for my work vehicle. Online appointment set up was great . Service was performed but forgot a tire rotation. Staff corrected issue. 2 hour service time for booked appointment seems a little excessive and attention to detail for service write up could use a touch up. I was observing the service department as I am searching for a dealership to service my 9 work trucks. Key component is time and scheduling for trucks to be off the road. More
August 12, 2022
Service writer was unfriendly and not very knowledgeable at checkout another service writer Josh helped me he was friendly and knowledgeable explained everything that was done to my vehicle thanks Josh at checkout another service writer Josh helped me he was friendly and knowledgeable explained everything that was done to my vehicle thanks Josh More
Other Employees Tagged: Savannah Mahalak
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