Josh Figueiredo

Junior Pena and the rest at the dealership were the very best. I have never had a better experience acquiring a car. best. I have never had a better experience acquiring a car. More

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Great experience all around. We were able to find exactly what we were looking for and the staff at Kelly Infiniti made the pleasurable. Thank you! We were able to find exactly what we were looking for and the staff at Kelly Infiniti made the pleasurable. Thank you! More

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I had the pleasure with working with Shad. He was very nice and honest man. He gave me time to think over my decision and did not pressure me. He knew every detail of the vehicle. This second He was very nice and honest man. He gave me time to think over my decision and did not pressure me. He knew every detail of the vehicle. This second Infiniti i have purchase from the same dealer. I also worked with Josh in financial part. He MADE sure i received all the benefits i needed for my new vehicle. I liked how we conducted business. And I felt as I was treated fairly. More

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This is my second car purchase in Kelly dealership. My first one was my QX50 in 2016. A few days ago 12/29/2024 I purchase another QX50 luxe from Shad Fathalla i highly recommend shad his great and k My first one was my QX50 in 2016. A few days ago 12/29/2024 I purchase another QX50 luxe from Shad Fathalla i highly recommend shad his great and knowledgeable. More

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I have been a customer of Kelly Infiniti for many years and for many cars … the Staff from Sales, Service and Managers are wonderful. In my recent purchase, QX60, was made easier by Sales Rep, Eric Alterio and for many cars … the Staff from Sales, Service and Managers are wonderful. In my recent purchase, QX60, was made easier by Sales Rep, Eric Alterio… his knowledge and patience is exemplary and I will never be able to say enough about Lisa Avola, General Manager … It is a truly positive experience … If you are thinking Infiniti call Kelly Infiniti More

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Excellent and professional experience. . very friendly atmosphere from the first phone call to even passing people in the hallways. Would highly recommend this dealership. . very friendly atmosphere from the first phone call to even passing people in the hallways. Would highly recommend this dealership. More

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This being our 5th purchase from Kelly Group from 1987- present day , I knew the outcome walking in, from making me comfortable with bottom line, making sure I understood all aspects of transaction, giving present day , I knew the outcome walking in, from making me comfortable with bottom line, making sure I understood all aspects of transaction, giving us a very fair trade in value, and a NO pressure meeting. We had a possible chance of losing the deal , that would of meant possibly losing the truck I wanted, without going into details, came down to a Kelly Mngr taking a leap of faith and trusting me at my word, and I would of totally understood if she could not of done this incredible favor for us. She did trust me , I believe her name was Lisa, I believe she was a management employee at Kelly Infinity Group. Along with giving us a loaner to get to work , I can’t say enough about Kelly Group. Entire deal was done in couple hours and I will never change dealership groups. Thank you Eric my salesman for your kind professional demeanor and thank you to Lisa for the trust you showed. Can not forget Josh , the finance mngr, for doing his job getting me to buy few extra’s at signing. Lol. He was great. . More

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I recently had the pleasure of working with Eric Alterio, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, Eric went above and beyond to make my car-buying experience smooth, enjoyable, and hassle-free. First and foremost, Eric's commitment to locating the perfect Infiniti Q50 for me was truly remarkable. He listened attentively to my preferences and tirelessly scoured their inventory to find a gorgeous Q50 that met all my requirements. His dedication and patience in this aspect were commendable, and it was evident that he genuinely cared about finding the right car for me. One of the most impressive aspects of my experience with Eric was his lightning-fast paperwork preparation and processing. In less than 24 hours, he had all the necessary documents ready and streamlined for a seamless transaction. This level of efficiency is a testament to his professionalism and dedication to his customers. Upon arriving at the dealership, I was delighted to find that Eric had the car impeccably detailed and ready for a test drive. It was clear that he takes pride in delivering not just a car, but an exceptional overall experience. His warm smile and respectful demeanor immediately put me at ease, and he took the time to explain every step of the process, ensuring I felt comfortable throughout. Eric's extensive knowledge of the 2023 Q50 was evident as he walked me through all the new features and technology. He patiently answered all of my questions and ensured that I understood every detail about my new vehicle. His expertise in Infiniti products is truly impressive, and it's evident that he is passionate about what he does. Throughout the entire process, Eric was incredibly responsive and courteous. He consistently went the extra mile to make sure I felt valued as a customer. His genuine and caring nature sets him apart, and it's clear that he values the satisfaction and happiness of his customers above all else. To top off the exceptional experience, Eric personally delivered the car to my home, making the entire process even more convenient and stress-free. This level of dedication to customer service is rare and greatly appreciated. I will wholeheartedly recommend Eric Alterio to all my family and friends in need of a new car. His expertise, genuine care for his customers, and unwavering commitment to providing an outstanding car-buying experience make him a standout in the industry. Eric's dedication and professionalism at Kelly Infiniti of Danvers made me a loyal customer, and I am grateful for his exceptional service. More

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I’ve been a recurring customer for years and that’s due to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s service or another purchase. This staff always keeps me coming back. More

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In my opinion, I wouldn’t go anywhere else. They excel at doing their best for you before you walk out the door. They excel at doing their best for you before you walk out the door. More

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