Married to Wendy with 2 children and 3 grandchildren. From Bluffton, OH lives in Lima, OH. I enjoy playing golf and spending time with my family.
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
16 yrs, 7 mos
Languages Spoken
English
405 Reviews
Write a Review405 Reviews of Josh Gaines
January 04, 2019
Exceptionall. Service I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven it less than 8000 miles. I am retired and have some health issues but do need to have a car I can rely on. These employees have always been polite and honest while keeping my car in excellent condition. They can be trusted to give you exceptional service! More
Other Employees Tagged: Ryan Swaney, Mike Tanguay, Keith Shockency , Eric Maenle
January 02, 2019
Great Experience! Do not hesitate to purchase a vehicle from these guys! They have gone above and beyond to help make our experience great. Mike is so knowledgeable a Do not hesitate to purchase a vehicle from these guys! They have gone above and beyond to help make our experience great. Mike is so knowledgeable about the features on the Cadillac and he is very willing to teach you about everything. He has invited us to stop back anytime we have a question and he will help us and I have no doubt that he will! More
Other Employees Tagged: Mike Tanguay
December 29, 2018
Car buying experience I had a very good experience with buying a car from this car dealership. Everyone was very friendly and helpful and explained about the car and the fe I had a very good experience with buying a car from this car dealership. Everyone was very friendly and helpful and explained about the car and the features it comes with. I definitely recommend this car dealership in the future if I buy another car soon I will come back again. Thank you for the excellent service I greatly appreciate I hope to see you again sometime soon More
Other Employees Tagged: Dan Cherkas
December 23, 2018
Amazing They took care of it all and made buying a car a great experience. They also found just what I wanted. Wouldn’t go anywhere else. They took care of it all and made buying a car a great experience. They also found just what I wanted. Wouldn’t go anywhere else. More
Other Employees Tagged: Ryan Swaney, Mike Tanguay , Steve Morrison
December 22, 2018
Outstanding service My husband and I had a wonderful experience, as always, purchasing two new vehicles on site today. We are always greeted warmly when we arrive on site My husband and I had a wonderful experience, as always, purchasing two new vehicles on site today. We are always greeted warmly when we arrive on site, which we appreciate. Today, the staff took great care walking us through the buying process. They explained all of the features of our new cars, and ensured we were satisfied every step of the way. For us, selecting safe and stylish cars is important - but what’s even more important is knowing that you’ll be well taken care of AFTER the sale. We feel we have great relationships with the entire Lima Auto Mall team and that’s why we return again and again! More
Other Employees Tagged: Ryan Swaney, Mike Tanguay , Steve Morrison, Aaron Brougher
December 14, 2018
Steve Morrison if you want the best he's your guy From the minute he greeted us with a warm hand shake in the parking lot to the point where we were handed the keys and the goodbye hug we were dealt w From the minute he greeted us with a warm hand shake in the parking lot to the point where we were handed the keys and the goodbye hug we were dealt with in a very professional caring manner. He gives a whole new meaning to car salesman. Lima Auto Mall is blessed to have him on their team. Simply the best! More
Other Employees Tagged: Steve Morrison
December 09, 2018
Amazing sales and service over 20 years wiith Lima Auto Mall Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. More
Other Employees Tagged: Ryan Swaney, Mike Tanguay, Keith Shockency , Eric Dalrymple, Eric Maenle, Steve Morrison, Jimmy Shilling, Luke Taylor, Rick Jones for 15 Years, 4 cars purchased from Rick
November 14, 2018
Buying a new vehicle They were very friendly and very knowledgeable. Felt welcomed the minute we walked in to the minute we left. Had lots of vehicles to pick from an They were very friendly and very knowledgeable. Felt welcomed the minute we walked in to the minute we left. Had lots of vehicles to pick from and loved that most are certified! More
Other Employees Tagged: Chris Kiefer
November 05, 2018
Welcomed me despite not having an appointment! This was the least painful and most hassle-free car deal I've ever experienced. The folks involved worked diligently to help me find the best deal fo This was the least painful and most hassle-free car deal I've ever experienced. The folks involved worked diligently to help me find the best deal for my requirements. More
Other Employees Tagged: Mike Tanguay , Chris Kiefer, Aaron Brougher Finance Mgr.
October 31, 2018
New Car All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good work! The shuttle guys are also great people. Kind and friendly! More
Other Employees Tagged: Ryan Swaney, Keith Shockency , Chris Kiefer, Eric Maenle, Secretaries, especially Judy and the lady at the payment window for service! Awesome!!!

