Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
371 Reviews
4.9

371 Reviews

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371 Reviews of Keith Shockency

November 01, 2026

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You were right on time and my vehicle was done on time. Great service . Was pleased with my experience at your service department and there friendly people. More

by blitz8893
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Recommend Dealer
Yes

October 23, 2026

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Always great service. Everyone is helpful! I was kept informed about my vehicle the whole time they had it. Thank you! More

by MCOMER2
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Wellman

October 14, 2026

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They are always on time, i never have to wait long and they do little extra things that are important to me More

by cheryl.johnson0
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Recommend Dealer
Yes

October 09, 2026

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As always this dealership is the best in area. I have been going here for service and new vehicles for over 30 years now. The wrong parts came in so Kieth gave me a loaner car until repairs were c More

by pkoch56
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Wellman, Adam Bondrowski

September 24, 2026

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Timely service! Did a Great job! Accommodated my every wish. Awesome that they have this service. More

by mariasankoccr
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Recommend Dealer
Yes
Sep 24, 2026

Lima Auto Mall responded

Thanks for taking a moment to share your visit, Maria! Delighted to hear that you had a great experience with us at Lima Auto Mall and that our team was able to accommodate your needs. We strive to provide timely and excellent service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team

September 13, 2026

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Was able to take care of my tire robem with no complaints would recommend the to others More

by CHARLEENKEEL
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Recommend Dealer
Yes
Sep 14, 2026

Lima Auto Mall responded

Thank you for your positive feedback, Charleen! We’re glad to hear that we were able to take care of your tire problem smoothly. We truly appreciate your recommendation and hope to see you at Lima Auto Mall again soon! Sincerely, The Lima Auto Mall Team

September 12, 2026

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THEY GET MY VEHICLE IN ON SHORT NOTICE, AND GET THE JOB DONE QUICKLY. AWESOME SERVICE More

by EBLAZER99
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Recommend Dealer
Yes
Sep 13, 2026

Lima Auto Mall responded

Thank you for your kind words! We’re thrilled to hear that we were able to get your vehicle in on short notice and provide you with quick service. At Lima Auto Mall, we strive to deliver an awesome experience, and your feedback motivates us to keep up the good work. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

August 17, 2026

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Excellent communication while waiting , and the speed of service from beginning until the end was very good as well More

by MSTECHSCHULTE
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bondrowski

Aug 17, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent communication and speedy service you experienced at Lima Auto Mall. Our team strives to provide the best for our customers, and it's fantastic to hear that you felt supported throughout your visit. Looking forward to assisting you again in the future! The Lima Auto Mall Team

August 06, 2026

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They got my car done pretty fast, which I was surprised. I expected to be there longer, but it’s an oil change and rotation of the tires so I was like shocked but impressed because they are way faster than More

by merryshykathy
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Recommend Dealer
Yes
Aug 06, 2026

Lima Auto Mall responded

Thank you for your wonderful review, Merry! We’re thrilled to hear that you were impressed with the speed of our service at Lima Auto Mall. It’s great to know we exceeded your expectations for your oil change and tire rotation. We appreciate your kind words and hope to see you again soon for your next service! Sincerely, The Lima Auto Mall Team

July 29, 2026

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Had me in and out quickly for a reasonable price. Definitely would go back again. More

by hall3308
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Recommend Dealer
Yes
Jul 30, 2026

Lima Auto Mall responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick and positive experience at Lima Auto Mall. We appreciate your feedback and look forward to welcoming you back again soon! The Lima Auto Mall Team

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