Josh Gonzalez

Very unhappy. Went in for oil change and was told we needed a new tire due to a lump on the tire. I said we bought the road hazard coverage why isn't it covered b Went in for oil change and was told we needed a new tire due to a lump on the tire. I said we bought the road hazard coverage why isn't it covered by that? I was told it was a manufacturer defect and not covered by the hazard insurance, the dealer new car warranty and also not covered by the manufacturer. So it would cost $378.83 for a new tire. WHAT!!!!!on a 2023 car with 15,700 miles, are you kidding me. Won't be back here or will not buy another Hyundai (we have 3 that we bought from this dealership within the last 3 years). Was told that this happens frequently. Nice that Hyundai knows they put crap tires on new cars and won't cover it. They have lost a loyal customer. More

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Joshua Gonzalez and his manager Alex are very kind and professional in their job. They made us feel special. They turned my lemon into lemonade. Very grateful for them. professional in their job. They made us feel special. They turned my lemon into lemonade. Very grateful for them. More

by PADRONMARIA Verified Customer Verified Customer

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Joshua was very very professional as he calm me down for I was really pissed about service not responding to my drive seat ripped. As of this month it would have been a year I heard nothing. But he has chan I was really pissed about service not responding to my drive seat ripped. As of this month it would have been a year I heard nothing. But he has change my mind and we will see what comes forth. More

by LIL-JOHN Verified Customer Verified Customer

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Thank you for your help today. You resolved my car issue under the extended warranty. You were friendly and helpful. Excellent customer service.. You resolved my car issue under the extended warranty. You were friendly and helpful. Excellent customer service.. More

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Josh is very professional, and incredibly thorough. . Excellent service from start to finish. Highly recommend! . Excellent service from start to finish. Highly recommend! More

by AMULENOLAR Verified Customer Verified Customer

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Problem fixed in reasonable amount of time. Josh was went over service done and was polite. Josh was went over service done and was polite. More

by LORRIE9ZOO Verified Customer Verified Customer

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Friendly dealership. Advisors and greeters were quick with service . Nine ten eleven twelve thirteen fourteen fifteen Advisors and greeters were quick with service . Nine ten eleven twelve thirteen fourteen fifteen More

by djjeskie Verified Customer Verified Customer

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Our service advisor, Joshua was the greatest. Communicated well, and kept us informed! Very knowledgeable and personable! Communicated well, and kept us informed! Very knowledgeable and personable! More

by jsanford61 Verified Customer Verified Customer

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Josh was awesome. Easy to deal with, great attitude and a friendly smile. Car was fixed and I didn’t zero out of pocket with my extended warranty. So happy I bought Easy to deal with, great attitude and a friendly smile. Car was fixed and I didn’t zero out of pocket with my extended warranty. So happy I bought it. Same with Alejandra. Excellent service. Nice people to deal with. More

by ALEX.GUERRA1 Verified Customer Verified Customer

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Staff and service was amazing. They kept me informed every step of the way while repairing my car. They kept me informed every step of the way while repairing my car. More

by arrerap Verified Customer Verified Customer

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