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Josh Gonzalez
Josh Gonzalez at Tamiami Hyundai

Josh Gonzalez | Page 2

Service Advisor

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.6
209 Reviews
4.6

209 Reviews

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209 Reviews of Josh Gonzalez

April 22, 2026

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Employee Rating

Appt at 7:45 am and didn't get the car back until after 2pm after dropping the car off the day before! Why schedule an early appt? More

by CHRIS.SIESKY
Recommend Dealer
No
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Apr 23, 2026

Tamiami Hyundai responded

Chris, I appreciate your feedback and will look into these claims further so that we can work on preventing similar situations in the future. In the meantime, if there is anything else you'd like to add, I would be glad to take your call. Please don't hesitate to reach out to me, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

April 18, 2026

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Employee Rating

I waited for 2 hours for an oil change . The work was done after an hour and a half. More

by BOOMER269
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 18, 2026

Tamiami Hyundai responded

Thank you for your feedback. We’re sorry to hear that your visit felt longer than expected—that’s never the experience we aim to provide. While many guests refer to their visit as an “oil change,” our services are designed to follow manufacturer-recommended maintenance intervals. This means your vehicle receives a more comprehensive service, which can include a full inspection, system scans for diagnostic codes, checking for any open recalls or campaigns, and a complimentary car wash in addition to the oil and filter replacement. These steps are intended to ensure your vehicle is operating safely and performing at its best. That said, we understand how important your time is, and we sincerely apologize if the wait exceeded your expectations. We are committed to improving our communication so that service timelines are clearly set and updated throughout your visit.

April 17, 2026

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Great customer service from Josh Gonzalez always goes above and beyond for me thanks buddy. More

by HOLLYWOODNY10
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Recommend Dealer
Yes
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Apr 20, 2026

Tamiami Hyundai responded

Thank you for trusting Tamiami Hyundai with your business! Josh will appreciate your shoutout.

April 17, 2026

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Was very helpful. Work was done in expedited manor. Rep was very courteous and respectful. More

by je25jo29
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalina

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Apr 17, 2026

Tamiami Hyundai responded

Glad we could get you back behind the wheel quickly! Thanks for choosing Tamiami Hyundai for your car's service.

April 14, 2026

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Employee Rating

Disappointed: washer fluid remained empty . Sticker on window for next service but when ignition turned on says service overdue. More

by misterb023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Tamiami Hyundai responded

I'm sorry to hear that we let you down on your recent visit, and I'd like to address your concerns regarding the washer fluid and service message. Without your full name, I will not be able to find your information, so would you please contact me so we can look into this? Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

April 13, 2026

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Employee Rating

Ray in parts and Josh my service writer were super helpful with helping me out with the flat tire I got from a road hazard with my 4000 mile new car. More

by Rdesilvasr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray in Parts

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Apr 13, 2026

Tamiami Hyundai responded

We're so grateful for your five-star review and will pass your appreciation along to Ray and Josh for you! - Tamiami Hyundai

April 11, 2026

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Employee Rating

Great service, great communication when needed to speak to manager Alex. Car took a bit longer than expected but they got the job done. More

by ashley
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Workmanship
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Recommend Dealer
Yes
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Apr 13, 2026

Tamiami Hyundai responded

Hi Ashley, it's great to hear that Alex and the team kept the communication clear and got the job done at Tamiami Hyundai. We apologize for the delay, but we’re glad everything went smoothly!

April 11, 2026

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Josh was very helpful on our service visit. He reviewed the work that would be done and provided us with a fair timeline. I would ask for Josh whenever I come in for service. More

by sjk1655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis , Alex v

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Apr 13, 2026

Tamiami Hyundai responded

We're pleased to hear Josh provided such helpful service! Thank you for choosing Tamiami Hyundai and for your kind words!

March 29, 2026

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Great customer I always ask for Joshia very knowledgeable and goes out of his way to help More

by HOLLYWOODNY10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Tamiami Hyundai responded

We are so happy that our Tamiami Hyundai team delivered an excellent experience. Thank you for sharing your experience with Joshia!

March 28, 2026

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Employee Rating

No explanation from them as to why bill was $172 instead of the $136 as noted in written estimate. Check out was rushed More

by tsolomon56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Tamiami Hyundai responded

I apologize for the confusion with your bill and the rushed check-out process. It should be noted that taxes and shop fees do tend to add up, and if you have not received a copy of the invoice detailing the service charges, I would be happy to provide that for you. Please feel free to reach out at your convenience. Best, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

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