This dealership has taken such good care of me since I
got my Volvo here four years ago. Just recently I had an issue with the transmission, it was a big deal. And I was super worried because my three yea
got my Volvo here four years ago. Just recently I had an issue with the transmission, it was a big deal. And I was super worried because my three year warranty had ended. However, Josh opened a case for me with Volvo to prove that I did not mess up my transmission. I have been faithful with maintenance and dedicated to caring for my car. Had it not been for Josh I would have spent more money than I am willing to share here. Not only did he have the Volvo dealership fix my car entirely, but it was done quickly and efficiently, and he was very good about checking in with me and letting me know the status. He also provided me with a loaner for the time that I didn’t have my car. I felt very taken care of and the customer service was above and beyond. I’m so glad that Josh was there for me and I know whoever has Josh assist them, this person will be in good hands. Thank you so much Josh for all your hard work.
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by sophiadibs
Service Price Transparency
Feb 23, 2026 -
Culver City Volvo Cars responded
Thank you so much for sharing your experience and for trusting us with your vehicle over the past four years at Culver City Volvo Cars.
We understand how stressful a transmission issue can be, especially just outside of warranty, and we’re so glad Josh was able to step in and advocate on your behalf with Volvo Cars. Your commitment to maintaining your vehicle absolutely matters, and we’re happy that effort helped support your case.
It’s wonderful to hear that Josh kept you informed every step of the way, arranged a loaner, and ensured the repair was completed quickly and efficiently. Providing that level of care and communication is exactly what we strive for, and we’re thrilled you felt supported throughout the process.
We truly appreciate your loyalty and your kind words about Josh. We’ll be sure to share this with him and the team. Thank you again for being part of the Culver City Volvo family!
Service was was excellent.
Josh explained everything that was needed. Car was ready when promised I have not complaints
Josh explained everything that was needed. Car was ready when promised I have not complaints
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by dee123
Service Price Transparency
Feb 23, 2026 -
Culver City Volvo Cars responded
Thank you for the great review! We’re so glad to hear your service experience was excellent at Culver City Volvo.
It’s wonderful to know Josh took the time to clearly explain everything that was needed and that your vehicle was ready right on schedule, that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to seeing you at your next visit!
Feb 23, 2026 -
dee123 responded
Excellent service
Service was excellent repairs needed was explained
perfectly and car was ready when promised. No complaints at all
perfectly and car was ready when promised. No complaints at all
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by dee123
Service Price Transparency
Feb 19, 2026 -
Culver City Volvo Cars responded
Thank you for the fantastic feedback!
We’re thrilled to hear that your service experience was excellent, with repairs clearly explained and your car ready right on time. Delivering reliable, transparent service is exactly what we strive for at Culver City Volvo.
We truly appreciate your trust and look forward to serving you again!
Service said I had a huge oil leak costing over 1000
dollars. Second shop looked and there was no leak and they said there was so much oil spilled to look like it was leaking that they couldn’t even tel
dollars. Second shop looked and there was no leak and they said there was so much oil spilled to look like it was leaking that they couldn’t even tell at first.
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by jayblake5501
Service Price Transparency
Feb 10, 2026 -
Culver City Volvo Cars responded
Jay, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be to feel uncertain about recommended services or pricing. We strive to provide transparent information so our guests can make informed decisions, and your comments have been shared internally for review. We appreciate you taking the time to let us know.
regular service.
Very quick, thorough. Not an inexpensive oil change but needed everything I received
Very quick, thorough. Not an inexpensive oil change but needed everything I received
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by geneandann
Feb 02, 2026 -
Culver City Volvo Cars responded
Thank you for your feedback! We’re glad to hear that your service was quick and thorough. We understand that routine maintenance like an oil change can feel pricey, but we’re happy it covered everything your vehicle needed. We truly appreciate you choosing us!
Josh Harris in the service department at Culver City
Volvo is outstanding. He has been my service advisor for my 2021 Volvo XC40 Recharge (Electric), and as usual, he took excellent care of me from star
Volvo is outstanding. He has been my service advisor for my 2021 Volvo XC40 Recharge (Electric), and as usual, he took excellent care of me from start to finish.
Josh is professional, knowledgeable, and incredibly responsive. He clearly explained everything that needed to be done, kept me updated throughout the process, and made sure my vehicle was handled efficiently and correctly. It’s rare to find a service advisor who is both technically sharp and genuinely customer-focused, but Josh consistently delivers on both.
Every visit is smooth, stress-free, and well-organized because of him. If you’re servicing your Volvo—especially an electric model—I highly recommend asking for Josh Harris. He truly sets the standard for great.
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by TT
Service Price Transparency
Feb 02, 2026 -
Culver City Volvo Cars responded
Thank you for the fantastic review! We’re thrilled to hear that Josh Harris consistently provides outstanding service for your 2021 XC40 Recharge. It’s wonderful to know that his professionalism, knowledge, and customer-focused approach make every visit smooth, stress-free, and well-organized. We truly appreciate your recommendation and are grateful to have Josh on our team delivering top-notch care for our customers!
Everyone is super kind and helpful, they’ll tell you like
it is plain and simple. I communicated my car problems to Josh and he was incredibly efficient, kind and helped me out tremendously. I couldn’t recom
it is plain and simple. I communicated my car problems to Josh and he was incredibly efficient, kind and helped me out tremendously. I couldn’t recommend this place and more importantly Josh.
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by Tween101
Service Price Transparency
Feb 02, 2026 -
Culver City Volvo Cars responded
Thank you for the wonderful review! We’re thrilled to hear that Josh provided efficient, kind, and helpful service, and that our team was straightforward and supportive throughout your visit. We truly appreciate your recommendation and are so glad you had such a positive experience!
Excellent service.
Martin has greatly helped with my vehicle. You can count on Martin to get your vehicle issue resolved on time. Very knowledgeable. Culver City Volvo
Martin has greatly helped with my vehicle. You can count on Martin to get your vehicle issue resolved on time. Very knowledgeable. Culver City Volvo is my go-to Volvo dealer. I highly recommend Culver City Volvo.
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by Rolram
Jan 26, 2026 -
Culver City Volvo Cars responded
Thank you for the wonderful review! We’re thrilled to hear that Martin has been so helpful, knowledgeable, and reliable in resolving your vehicle issues. It’s great to know that Culver City Volvo continues to be your go-to dealership, we truly appreciate your recommendation and your trust in us!
Excellent Service!
Have been coming here for years and I’m very committed to their professionalism and efficiency.
Have been coming here for years and I’m very committed to their professionalism and efficiency.
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by matotokuba
Service Price Transparency
Jan 19, 2026 -
Culver City Volvo Cars responded
Thank you for your loyalty and kind words! We’re thrilled to hear that our professionalism and efficiency have kept you coming back over the years. We truly appreciate your trust and look forward to continuing to provide excellent service for you!
I use this Volvo dealership because it’s close to where I
live. They are honest and help solve any issues I have with my Volvo but am disappointed that they only allow one Lfyt ride after I leave the car. Th
live. They are honest and help solve any issues I have with my Volvo but am disappointed that they only allow one Lfyt ride after I leave the car. They need to allow it again…especially when I’m less then 4 miles away!
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by Foreucla
Service Price Transparency
Jan 19, 2026 -
Culver City Volvo Cars responded
Thank you for your feedback! We’re glad to hear that you find our team honest and helpful with your Volvo. We appreciate you sharing your thoughts about the Lyft policy, and we’ll pass your feedback along as we continually look for ways to improve convenience for our customers. We value your business and hope to continue making your service visits positive.