Josh Harris

I’ve been working with Culver City Volvo for five years now, maintaining my 2010 Volvo XC 70. The service has been excellent. At this time, I would like to acknowledge the tremendous care and knowledge now, maintaining my 2010 Volvo XC 70. The service has been excellent. At this time, I would like to acknowledge the tremendous care and knowledge by one specific person: David C. Castro Service Advisor - Culver City Volvo I hope he is well taken care of and at the very least offered a bonus for his dedication in customer care. More

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I came in expecting a normal dealership service visit, and instead I received the most fabulous automotive experience of my life. From the moment I walked in, the energy was immaculate. My Volvo was trea and instead I received the most fabulous automotive experience of my life. From the moment I walked in, the energy was immaculate. My Volvo was treated like the Scandinavian queen she is. Every concern I had was handled with the precision of a Formula 1 pit crew and the flair of a Broadway finale. Honestly, if customer service had a runway, this employee would be strutting down it in six-inch heels while holding a torque wrench. They explained everything clearly, kept me updated, and somehow made getting my car serviced feel like a VIP spa day for vehicles. I left with my Volvo running perfectly and my mood elevated to levels previously reserved for Pride parades and espresso martinis. If every dealership employee had Josh's level of charm, competence, and unapologetic sparkle, the automotive industry would be unstoppable. More

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I recently took my car in for service and had the pleasure of working with Josh. He made the entire process seamless from start to finish. He was professional, kept me updated on the progress of my v pleasure of working with Josh. He made the entire process seamless from start to finish. He was professional, kept me updated on the progress of my vehicle, and ensured everything was completed on time. It’s rare to find such high-quality customer service, I’ll definitely be asking for him again next time! More

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Excellent dealer. Efficient check In and process. I’ll Never choose another dealership after utilizing them for the last year. Efficient check In and process. I’ll Never choose another dealership after utilizing them for the last year. More

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This dealership has taken such good care of me since I got my Volvo here four years ago. Just recently I had an issue with the transmission, it was a big deal. And I was super worried because my three yea got my Volvo here four years ago. Just recently I had an issue with the transmission, it was a big deal. And I was super worried because my three year warranty had ended. However, Josh opened a case for me with Volvo to prove that I did not mess up my transmission. I have been faithful with maintenance and dedicated to caring for my car. Had it not been for Josh I would have spent more money than I am willing to share here. Not only did he have the Volvo dealership fix my car entirely, but it was done quickly and efficiently, and he was very good about checking in with me and letting me know the status. He also provided me with a loaner for the time that I didn’t have my car. I felt very taken care of and the customer service was above and beyond. I’m so glad that Josh was there for me and I know whoever has Josh assist them, this person will be in good hands. Thank you so much Josh for all your hard work. More

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Service was was excellent. Josh explained everything that was needed. Car was ready when promised I have not complaints Josh explained everything that was needed. Car was ready when promised I have not complaints More

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Service was excellent repairs needed was explained perfectly and car was ready when promised. No complaints at all perfectly and car was ready when promised. No complaints at all More

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Service said I had a huge oil leak costing over 1000 dollars. Second shop looked and there was no leak and they said there was so much oil spilled to look like it was leaking that they couldn’t even tel dollars. Second shop looked and there was no leak and they said there was so much oil spilled to look like it was leaking that they couldn’t even tell at first. More

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regular service. Very quick, thorough. Not an inexpensive oil change but needed everything I received Very quick, thorough. Not an inexpensive oil change but needed everything I received More

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Josh Harris in the service department at Culver City Volvo is outstanding. He has been my service advisor for my 2021 Volvo XC40 Recharge (Electric), and as usual, he took excellent care of me from star Volvo is outstanding. He has been my service advisor for my 2021 Volvo XC40 Recharge (Electric), and as usual, he took excellent care of me from start to finish. Josh is professional, knowledgeable, and incredibly responsive. He clearly explained everything that needed to be done, kept me updated throughout the process, and made sure my vehicle was handled efficiently and correctly. It’s rare to find a service advisor who is both technically sharp and genuinely customer-focused, but Josh consistently delivers on both. Every visit is smooth, stress-free, and well-organized because of him. If you’re servicing your Volvo—especially an electric model—I highly recommend asking for Josh Harris. He truly sets the standard for great. More

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