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Culver City Volvo Cars

Culver City, CA

4.8
645 Lifetime Reviews Review Dealership
Great News!!! LA County and the City of Culver City have cleared us to re-open our showroom!!!! Sales Mon-Fri 9-6 by appointment Sat 10-6 by appointment Sun online sales available Note for all sales: We are still making appointments for customers in order to control the spacing, per the LA County Health Dept. guidelines, and to make sure we can have the appropriate number of staff members to give the quality service each customer deserves. Service Mon-Fri 7:30-5 by appointment Please schedule your service appointment so we can properly distance and minimize customer wait time during the write up. As reopening of the city/county continues, we will move to Saturday maintenance to accommodate our working customers as needed. **Physical distancing and infection control protocols will strictly be adhered to, and cloth face coverings will need to be worn. Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.

11201 West Washington Boulevard

Culver City, CA

90230

Directions

Top Reviewed Employees

Maria Alerta at Culver City Volvo Cars

Maria Alerta

Sales Manager
4.7
Martin Munoz at Culver City Volvo Cars

Martin Munoz

Volvo Service Advisor
5.0
Hector Torres at Culver City Volvo Cars

Hector Torres

Volvo Service Advisor
5.0
Max Ginsberg at Culver City Volvo Cars

Max Ginsberg

Finance
5.0

Latest Reviews

April 02, 2021

"Great service! We spoke with Frank and he was very..."

- Madelyn Verified Customer

Great service! We spoke with Frank and he was very knowledgeable, friendly and made sure we were taken care of. Would shop here again in the future.

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March 27, 2021

"I never write a review but have never been treated so..."

- kt

I never write a review but have never been treated so awful because I wanted to give them my business. After circling a few times to find parking to lease a Volvo, I walked into the showroom. I was told that I needed an appt. and scheduled one for the following day. Since I did not receive a confirmation as I was told, I called to inquire and I was transferred to the Sales Manager Maria. After leaving me on hold for about five minutes, when she picked up, her tone was automatically aggressive and angry. I tried not to let that bother me and I explained my situation to her in a calm manner and instead of offering to reschedule me she wanted me to blame someone for not calling me back.(I had no idea who was suppose to call me back, I was never given a name )She started ranting that "we did not mesh", started screaming at me and told me she was going to transfer me back to the reception because there was nothing she could do. She was extremely rude and had no intentions of rescheduling me. I was extremely shocked at her verbal abuse and have never felt less valued as a customer. Terrible attitude for sales and customer service. Would 100% not recommend this dealership.

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Employees Worked With

March 27, 2021

"I have been coming to this dealership for several years...."

- USERHONEY9@AOL.COM Verified Customer

I have been coming to this dealership for several years. The staff are always courteous and attentive from the time you enter the parking lot to the building. Customer service is their number one priority. Many thanks to Tony, Arlene and Victor. You all made my transition into a new lease a very smooth process!

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Employees Worked With

Other Employees : Arlene and Victor

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Photos & Amenities

  • Customer Lounge Area
  • Free Coffee
  • Free Loaner Cars
  • Authorized Parts Store
  • Cable TV
  • Television
  • Valet Parking
  • Authorized Accessories Store
Culver City Volvo Cars, Culver City, CA, 90230