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Josh Janda
Josh Janda at Team Volkswagen & Audi Northwest Indiana

Josh Janda | Page 8

Volkswagen Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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4.9
110 Reviews

Dealership Experience

9 yrs

4.9

110 Reviews

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110 Reviews of Josh Janda

June 24, 2026

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Employee Rating

Closest to home, the waiting room is nice with refreshments and it didn’t take long. More

by EDUNMAR
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Yes
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Jun 25, 2026

Team Volkswagen & Audi Northwest Indiana responded

Having a nearby location and a pleasant waiting room made your visit easy. We’re happy service on your Volkswagen Jetta was done quickly. Thank you for the 5-star rating.

June 24, 2026

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Employee Rating

Josh kept me informed about my car repair. Everything was done quickly. The car was returned washed. More

by shaun.a.kun
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Recommend Dealer
Yes
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Jun 24, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear Josh kept you informed during your Volkswagen Jetta service. We’re pleased we could finish the repair quickly and return your car washed. Thank you for your feedback.

June 21, 2026

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Excellent service! ! The experience could not have been better!! The guys were very nice, polite and helpful. More

by bonniel1115
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Dave Brown

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Jun 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled our team could deliver such excellent service on your Volkswagen. It’s rewarding to know the crew was polite and helpful during your visit. Feel free to reach out whenever your Volkswagen needs service.

June 19, 2026

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My VW was in for its 30K mile service. Josh and the rest of the team attended to the car immediately and kept me informed regarding the progress. Service was finished very quickly, as has More

by pmcgrat
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 19, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear your Volkswagen Jetta GLI received prompt attention and clear updates from Josh and our team during its 30,000-mile service, and that the quick turnaround met your expectations. Thank you for trusting us with both your VW and Audi over the years.

June 18, 2026

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Employee Rating

Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bruscemi, Dave Brown , Blake McCarty

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Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

June 13, 2026

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Employee Rating

Poor service this time . I asked for 2 specific things to be done. Not done. I,m a 20 year client. Don't know if I win return More

by MDHKEELEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Brown

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Jun 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 12, 2026

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Everyone is very nice and helpful. They always explain everything so that I understand what's going on. Love the professionalism. More

by yvelazquez
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Recommend Dealer
Yes
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Jun 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad to hear our team made your Volkswagen Atlas Cross Sport service visit clear and professional. Thank you for noting how helpful everyone was in explaining each step. We look forward to caring for your Atlas Cross Sport again.

June 12, 2026

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I am completely satisfied with VW Team Audi NWI. They are very customer oriented and recognize how important our vehicles are to us. Communication is great. More

by 1ROCKSTAR
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Service Time
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Recommend Dealer
Yes
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Jun 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for letting us know how well communication and attention to your needs went during your Volkswagen Passat service. Josh and our service team appreciate hearing that you felt valued throughout the process. We’re grateful you chose us for your Passat care.

June 07, 2026

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Employee Rating

It was easy to get in, they took care of everything I asked about. I don’t like that you charge a service fee on credit cards. More

by harowski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with us! We truly appreciate your feedback.

June 07, 2026

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Employee Rating

Service department advisors are personable and helpful with explaining repairs needed. The quote given was accurate. More

by GARZA5FAMILY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear our service advisors provided clear repair explanations and accurate estimates for your Volkswagen Atlas. Josh and the team appreciate your feedback and are pleased the experience was helpful. We look forward to assisting you again.

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