Josh Kim | Page 2

Excellent I waited for the maintenance review was completed. Joshua Kim kept me informed as to the status of the procedure. It was finished as projected. I w I waited for the maintenance review was completed. Joshua Kim kept me informed as to the status of the procedure. It was finished as projected. I was very satisfied. More

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Quick Warranty Battery Replacement This was my first time back at this dealership since I had a problem with them a couple of years ago over pricing issues (recommended service that was This was my first time back at this dealership since I had a problem with them a couple of years ago over pricing issues (recommended service that wasn't necessary and over-pricing compared to other dealer ships). I was stuck... I had a dead battery and Lexus of Beverly Hills was the closest place to drop off for a new battery. The battery was less than a year old and it was still under Lexus warranty. It was the first time I had been in their new service location. Josh was my service rep and he did a great job of taking care of all the paper work and making sure it was covered on the warranty. It was a both good and painless experience. My car was ready when promised. More

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Joyce L I brought my 7 year old RX 450H in on a Saturday morning for an oil change and normal maintenance. This was done very quickly, and the service person I brought my 7 year old RX 450H in on a Saturday morning for an oil change and normal maintenance. This was done very quickly, and the service person found I also needed some extra repairs. I needed my car back by 3:00 p.m. and the extra work was done within this time frame. Josh Kim, my service rep, kept me posted on the progress and actually met me outside when I first arrived. Jim Falk Lexus is a quality dealership!! More

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Service Excellent service. Friendly, caring and knowledgeable Service Consultant, Joshua Kim. He explained all service needed in detail. Quick service, in Excellent service. Friendly, caring and knowledgeable Service Consultant, Joshua Kim. He explained all service needed in detail. Quick service, in one day, out the next. More

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Great service Jim Falk Lexus has the best service department Very professional and efficient Courteous, and always willing to help Loaner cars available so you Jim Falk Lexus has the best service department Very professional and efficient Courteous, and always willing to help Loaner cars available so you never get stuck without a car More

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