Josh Klein
Josh Klein at Lexus of Brookfield

Josh Klein | Page 2

SALES

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

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5.0
161 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

7 yrs, 8 mos

5.0

161 Reviews

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161 Reviews of Josh Klein

October 06, 2022

Dealership Rating
Employee Rating

Bob was very nice and helpful. He did not use any pressure tactics and gave me honest answers to my questions. I would go back to Bob at Lexus if I had a need for another car. More

by Tstrunsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hill

Oct 09, 2022

Lexus of Brookfield responded

Thank you for the kind words about Bob Hill. We think he is extra special too. Joe Palmisano, General Manager

October 05, 2022

Dealership Rating
Employee Rating

If you are looking to have an excellent car buying experience, then you should absolutely work with Isaac Campbell at Lexus of Brookfield!! He sets the bar high for himself and doesn't ever allow him More

by Sharon Heppe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Campbell , Lexus Wade Technology Dept

Oct 08, 2022

Lexus of Brookfield responded

Thank you so much for the outstanding review and for taking the time to write such a detailed account of your experience. We are pleased to hear of how Isaac, JJ, Lexus Wade and our team took special care of you. It is always nice to hear we exceeded your expectations and for their thorough communication during this exciting time. I am looking forward to sharing your review in an upcoming sales meeting. We know you have many choices and we are grateful you chose us. Respectfully, Joe Palmisano, General Manager.

October 04, 2022

Dealership Rating
Employee Rating

Waited for months and my local Lexus dealer could find what we wanted...they found what we wanted and I contacted the dealer. Told a while to build, but the Communications was great, flew and and drove i More

by Toolaide4fit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Branden Morris, Isaac Campbell

Oct 08, 2022

Lexus of Brookfield responded

Wow what a fun review to read. You totally made our day. Thank you for making the 1,200 mile trip to chose Lexus of Brookfield. We are honored to br your Lexus dealer today and any time in the future. We will also share your kind words in our upcoming sales meeting. Joe Palmisano, General Manager

October 01, 2022

Dealership Rating
Employee Rating

Andy was very helping in every way and made this car buying task almost enjoyable. I highly recommend buying from him. More

by Mothra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Aly, Andy Ratner

Oct 03, 2022

Lexus of Brookfield responded

Wow and so many stars! Andy will be excited to hear your positive review. Thank you for taking the time to share. Joe Palmisano, General Manager

October 01, 2022

Dealership Rating
Employee Rating

Al and JJ were great to work with. Very polite, prompt and efficient. Overall, a great experience. More

by Len
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Zinda

Oct 03, 2022

Lexus of Brookfield responded

Thank you for the 5 star review on Al and JJJ. They both take great pride in customer satisfaction so they will appreciate the recognition. Joe Palmisano, General Manager

September 29, 2022

Dealership Rating
Employee Rating

Had an excellent experience with John, he made the whole appointment a breeze and was honest about everything from start to finish! Could not recommend him enough to help you with your next purchase. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Schloegl

Oct 02, 2022

Lexus of Brookfield responded

Hi Phil, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities, and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Dealership Rating
Employee Rating

I needed a car ASAP due to an accident and luckily they had a similar suv to my old one in my price point. The purchase process was easy and with little stress. More

by TimB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Schmid

Oct 02, 2022

Lexus of Brookfield responded

Hi Timb, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

Dealership Rating
Employee Rating

From the time I stepped on the lot until I drove away with my new Lexus, my experience with Isaac was perfect. He made suggestions based on what I was looking for, got me a very fair deal, and treated me More

by Aggs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Campbell

Sep 28, 2022

Lexus of Brookfield responded

Thank you for the kind words about Isaac, we think he is very special too! We would love to share your review in our upcoming sales meeting as well. I am sure it will make my teams day to hear of your experiences. Joe Palmisano, General manager

September 27, 2022

Dealership Rating
Employee Rating

Working w/ Renee at the Brookfield Lexus was a great experience from all the test drives to the negotiations and financing. We would definitely shop there again! More

by Laura.anders5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Schmid

Sep 28, 2022

Lexus of Brookfield responded

Wow and so many stars for Renee!! Thank you for the kind words, we think she is very special too, We would be excited to share your review in our upcoming sales meeting. I am sure it will make my teams day. Joe Palmisano, General manager

Sep 29, 2022

Laura.anders5 responded

We also appreciate the reimbursement from Lexus of the second Atlas fab key. We believe that two keys should be included in the purchase price. Thanks you! Laura

September 26, 2022

Dealership Rating
Employee Rating

I had a great experience- Alan & JJ were attentive and knowledgeable. We’ll be back! More

by Kimberlyrhoden
Recommend Dealer
Yes

Other Employees Tagged: Alan Zinda

Sep 28, 2022

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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