We appreciate the thoroughness of the communication with
the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This partic
the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This particular service call was for a defective oil cover found by a very attentive mechanic. It was under warranty, so the parts and repair were covered. We were also offered a free rental car for the few days our car was at the dealership.
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by LVORYS
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad you appreciated the thorough communication, professional expertise, and honest guidance without pressure. It is great to hear the issue was caught, covered under warranty, and that the rental made things easier for you. We truly appreciate your trust 😄
I’ve brought numerous Toyotas to this dealership for
service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well.
service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well.
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by brju86
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We truly appreciate your loyalty over the years and are glad to hear you have consistently experienced honest, thorough service with clear communication. It means a lot to have your continued trust 😄
Came in for scheduled visit of tire rotation.
Everything was fine but next visit probably need to get brakes.
Everything was fine but next visit probably need to get brakes.
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by lpreston345
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad your visit went smoothly and appreciate you trusting us with your service. We will be ready to help when it is time for those brakes 😄
Great service department.
All employees are friendly helpful kind and ready to help if needed
All employees are friendly helpful kind and ready to help if needed
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by dyoungberg2000
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad to hear our service department provided friendly, helpful, and kind support and made your experience a positive one 😄
Upon picking up my car after service was completed,I had
to go back in and ask for help with the following: glove box was broke, mirror setting was changed, rubber strip hanging out from under my hood and r
to go back in and ask for help with the following: glove box was broke, mirror setting was changed, rubber strip hanging out from under my hood and rubber tabs by windshield had to be reattached.
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by whartl76
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Byers Toyota responded
Thank you for bringing this to our attention. We are sorry to hear about the condition of your vehicle after service, as this is not the experience we want for our customers. Please contact a manager so we can look into this and address the situation with you.
Beyers Toyota Delaware has helped me resolve some unusual
issues, and although it took some time, everything has worked out well. The staff is helpful, polite, and willing to do what it takes to resolve thin
issues, and although it took some time, everything has worked out well. The staff is helpful, polite, and willing to do what it takes to resolve things satisfactorily. I would definitely recommend them.
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by sam@samclark.net
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Byers Toyota responded
Thank you for the five star review. We are glad our team was able to work through the issues and provide helpful, polite service that led to a positive outcome!
Good service and very professional, good follow up, very
informative, good analysis with the car inspection
informative, good analysis with the car inspection
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by greg03258
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Byers Toyota responded
Thank you so much for the kind words! We're thrilled to hear that you appreciated our service and the thorough car inspection. Our team works hard to keep you informed every step of the way, and it's great to know that came through. We look forward to helping you again in the future!
Appt scheduled promptly.
Technician kept me informed as to what was seeded. Service was completed in a timely manner.
Technician kept me informed as to what was seeded. Service was completed in a timely manner.
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by rjrod65
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2026 -
Byers Toyota responded
Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future
They are very thorough and kept me updated during the
service.the personnel are very friendly.
service.the personnel are very friendly.
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by jmccorm9
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
Byers Toyota responded
Thank you so much for the wonderful feedback! We are thrilled to hear that our team was thorough and kept you well-informed throughout the service. It is great to know our friendly staff made your experience a positive one. We look forward to serving you again soon!
Always have service availability in a timely manner.
Wait time on the service is always very reasonable. Any issues we’ve ever had were always solved.
Wait time on the service is always very reasonable. Any issues we’ve ever had were always solved.
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by bparr43050
Verified Customer
Verified Customer
Feb 09, 2026 -
Byers Toyota responded
Thank you for the wonderful feedback! We are thrilled to hear that you are happy with our wait times and the service provided. Our team works hard to resolve issues quickly, so it is great to know we have hit the mark for you. We look forward to seeing you again soon.