

Josh Lord
Service Advisor
Key Chrysler Dodge RAM of Portsmouth
155 Greenleaf Ave
Portsmouth, NH 03801
146 Reviews
Write a Review146 Reviews of Josh Lord
May 24, 2025
Everyone was so friendly are courteous throughout the whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live 4 hours away and would buy another vehicle from the dealership because of the customer service I received. More
May 21, 2025
Service department was excellent to deal with in our emergency situation fleet vehicle down. Communication was clear and direct. Repairs were completed on time as promised. emergency situation fleet vehicle down. Communication was clear and direct. Repairs were completed on time as promised. More
Other Employees Tagged: Ewin Svc Writer
May 21, 2025
Everyone is polite and helpful and the service was performed promptly and professionally. I always get my Ram 2500 serviced there. performed promptly and professionally. I always get my Ram 2500 serviced there. More
Other Employees Tagged: Colin Mitchell
May 16, 2025
Excellent as always. I love morning oil changes since I can get in and out before my morning work meetings. I love morning oil changes since I can get in and out before my morning work meetings. More
Other Employees Tagged: Colin Mitchell
May 12, 2025
Service manager (Mike) and his team of technicians have been great to me and my car since 2017. Keep up the great work guys. Thanks been great to me and my car since 2017. Keep up the great work guys. Thanks More
Other Employees Tagged: Colin Mitchell
May 10, 2025
I was discouraged. This was the fourth time that I had my vehicle there for the same thing. They kept changing roof markers lights and charging me. The third time they This was the fourth time that I had my vehicle there for the same thing. They kept changing roof markers lights and charging me. The third time they charged me a diagnostic fee and told me it was the windshield that was leaking. I took it to glass shop and they said it was one one of the marker lights on the roof. I took it back to dealership and they changed marker lights. This has cost me over $1500.00 and the fact that the glass shop had to find which light was leaking isn’t very reassuring. I wish when I get charged diagnostic fees they can figure the problem out. I believe the technicians do a great job. More
Other Employees Tagged: Colin Mitchell
May 09, 2025
great staff and service Department. On time and rates for service are in line Thank you all, Hope your new adventure in Somersworth I'd great. On time and rates for service are in line Thank you all, Hope your new adventure in Somersworth I'd great. More
Other Employees Tagged: Colin Mitchell, Darren Bacon, Killian Kondrup
April 30, 2025
They did a great job of getting me in without an appointment I will be returning for all my appointments appointment I will be returning for all my appointments More
Other Employees Tagged: Colin Mitchell
April 24, 2025
They got me in quick and completed the service in a timely manner if you have to wait the waiting room is nice timely manner if you have to wait the waiting room is nice More
Other Employees Tagged: Robert Kempf, Colin Mitchell

