Everyone was Very helpful and nice . (Quick)Joshua ‘s
Everyone was Very helpful and nice . (Quick)
Joshua ‘s service makes me want to come back! What a guy! He went over and above expectation!
Everyone was Very helpful and nice . (Quick)
Joshua ‘s service makes me want to come back! What a guy! He went over and above expectation!
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by REGGIEMARS
Verified Customer
Verified Customer
Mar 22, 2021 -
Landers Toyota NWA responded
Reggie,
Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.
Excellent!!Josh was awesome. So nice, helpful, on top of
everything. I can’t remember the tire guys name but he was also very helpful and knowledgeable.
everything. I can’t remember the tire guys name but he was also very helpful and knowledgeable.
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by MACWINN
Verified Customer
Verified Customer
Mar 22, 2021 -
Landers Toyota NWA responded
Thanks for taking the time to leave us a review! We're glad Josh could make your service experience great. See you next time!
Service employees were really good, but price was very
high for an oil change !! Without a coupon in hand, retired folks like me shouldn’t use Steve Landers Toyota.
high for an oil change !! Without a coupon in hand, retired folks like me shouldn’t use Steve Landers Toyota.
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by Retiree
Verified Customer
Verified Customer
Mar 22, 2021 -
Landers Toyota NWA responded
Thanks for doing business with us. We always offer coupons on our website for service so you can get the best deal. We'd be happy to show you where they are located on our website next time! Thank you.
Great customer service, I always stay with my car, so I
appreciate the waiting room.
Always clean, big TV. They are always fast and friendly.
appreciate the waiting room.
Always clean, big TV. They are always fast and friendly.
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by lcurren
Feb 16, 2021 -
Landers Toyota NWA responded
Thanks for taking the time to leave us a review! We're glad you choose us for your service needs. See you next time!
Great customer service and very fast in getting it
serviced while I waited on it at the dealership. The waiting area is very clean & comfortable
serviced while I waited on it at the dealership. The waiting area is very clean & comfortable
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by KALONG1963
Verified Customer
Verified Customer
Feb 08, 2021 -
Landers Toyota NWA responded
Thanks for choosing us for your service needs! We're glad you had a great experience with us!
Kenny Merritt was extremely helpful and knowledgeable
when we decided to upgrade our next vehicle to a hybrid. I’ve just taken my Camary in for it’s first service check since purchasing in August; they
when we decided to upgrade our next vehicle to a hybrid. I’ve just taken my Camary in for it’s first service check since purchasing in August; they were very efficient with little waiting to for service to be completed...Awesome team to work with.
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by JESSE.NEESMITH
Verified Customer
Verified Customer
Jan 27, 2021 -
Landers Toyota NWA responded
Jesse,
Thanks for taking the time to leave us a review! We're glad you chose us for your vehicle and service needs. See you and your Camry next time!
It was an easy and smooth process! It was easy to make an
appointment. I pulled right up to the stall, told them about my appointment. I checked in. They let me know how long it would take- it was actually d
appointment. I pulled right up to the stall, told them about my appointment. I checked in. They let me know how long it would take- it was actually done quicker than they said. Everyone was very friendly!
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by SHELBYLYNNMCGRAW
Verified Customer
Verified Customer
Jan 27, 2021 -
Landers Toyota NWA responded
Shelby,
Thanks for taking the time to leave us a review! We appreciate your business and we look forward to seeing you again next time!
I bring my Toyota’s to you guys for service oil Changes
tire rotations etc and have done so for years. I have never gotten anything back after service that needed correcting. Not every place does it right.
tire rotations etc and have done so for years. I have never gotten anything back after service that needed correcting. Not every place does it right. But you guys do. Thank you
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by rnjmiles
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Johnson
, Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor
Jan 27, 2021 -
Landers Toyota NWA responded
Thanks for choosing us for your service needs! See you next time!
I bought a set of tires. The tire guy ssid it would take
45 minutes to a hour a tops to install them. It took over 2 hours. I have purchased two trucks in the last 5 years from you in the past. The next
45 minutes to a hour a tops to install them. It took over 2 hours. I have purchased two trucks in the last 5 years from you in the past. The next time I will go down the road!!
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by EDDIEWDEB1
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Johnson
, Mark Daniels, Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Seth Snyder, Taylor Trailor
Jan 20, 2021 -
Landers Toyota NWA responded
Eddie,
We're disappointed to hear how you feel about your experience. We always do our best to complete service as quickly as possible, however, it is possible that other services ahead took longer than anticipated. We know this was an inconvenience for you, and we'd like to make this right. Please give our Service Director Shawn Wells an email at Shawn.Wells@landerscorp.com or call him at 479-845-5262 to discuss this further. Thank you.
The Service Department is very efficient. When I drive my
car into the bay, someone is there immediately to ask me what the problem is, takes the milage, gives me a receipt and sends me to one of the associa
car into the bay, someone is there immediately to ask me what the problem is, takes the milage, gives me a receipt and sends me to one of the associates inside. That associate pulls me up on the computer immediately, takes additional info, and says that I will receive a text when the work is completed. I received a test text, and the next text I received said that the work was completed. No hassles at all.
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by WMN Vikings
Verified Customer
Verified Customer
Jan 13, 2021 -
Landers Toyota NWA responded
Thanks for doing business with us. We’re glad we could take care of your service needs, and we look forward to seeing you in the shop next time.