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Mtn. View Ford Lincoln

Chattanooga, TN

4.9
2,132 Reviews

301 E 20th St

Chattanooga, TN

37408

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2,132 Reviews of Mtn. View Ford Lincoln

September 16, 2024

Came into the Truck center for an appraisal on my vehicle as I was considering trading it in for a truck and the sales manager(Joe Centers) was a complete **** hole.. never have I seen a sales person More

by judochop167
Recommend Dealer
No
Employees Worked With
Joe Centers
September 15, 2024

Had another great experience at Mtn. View! Once again they had exactly the vehicle I wanted at the price I needed. Lawton did a phenomenal job and even hand delivered my vehicle to me an More

by wlavols1885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham, Logan Watson
September 12, 2024

I was curious about the Lincoln Navigator and my sales rep was John Deer Green. He was great to deal with. Realistic and no pressure! I will recommend him to anyone and know they are in good hands. More

by Mr. Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
September 11, 2024

Great customer service. Really enjoyed our sales rep. But they lied about the brakes. They said they were great but they are terrible. Even after I asked them about them bei More

by Josh B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
September 11, 2024

Patrick Owensby has been my salesman for years now. I think we have bought 4 cars from him through the years he is amazing! More

by Kburgin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby, Jason Rose
September 09, 2024

It is a great dealership to work with, and they go above and beyond to help you find what you’re looking for. More

by abanderton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
September 06, 2024

Top notch service and a smooth, hassle free buying experience. I would absolutely recommend them, and Chris in particular. Excellent experience all around. More

by wtmckenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney, Chris Yancey, Brandon Mathis
September 05, 2024

Was treated more of a joke than a customer. Wouldn't recommend them. I will be informing my friends and family ,co-workers on how I was treated for sure. More

by Duck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Mathis
Sep 06, 2024 -

Mtn. View Ford Lincoln responded

Michael, your objective of a specific monthly payment with a small down payment wasn’t possible and I saw where we told you that several times. We gave a sincere invitation to come in and work out the details in person to no avail. The vehicle you were initially interested in sold quickly which is, of course, typical with less expensive used cars. I’m not sure where your reference to being treated like a joke came from. The sales person you were working with is one of the most professional and customer centric that we’ve had on staff for years. I wish we’d been able to work things out and we’re here for you if you changed your mind and want to work a car deal.

Sep 06, 2024 -

Duck responded

My experience was obviously different than what you've explained. And thats fine as well. I appreciate your response but agree to disagree. Hard to tell someone that the way they feel is incorrect.

Sep 06, 2024 -

Mtn. View Ford Lincoln responded

Our reputation is important to us, but also how our customers leave "feeling" is also just as important. If you haven't already bought, why not give it a try? Brandon is the hardest working General Sales Manager I've ever worked with and Justin Lugo is the best customer advocating sales person I've ever seen. Please give us a chance to have you leave happy. Don Erwin Senior Client Relationship Manager

September 05, 2024

John was great absolutely great experience cannot recommend him or mntview ford the whole sales team worked to get us exactly what we wanted! More

by ck603
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney , John Greene, Jason Rose
September 03, 2024

I appreciate the help of my salesman and the help of the dealership. Lawton did a great job helping me out with both of the Escapes that I bought thanks alot More

by A Wison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
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