Josh Rice
Josh Rice at Parks Chrysler Dodge Jeep Ram Gastonia

Josh Rice | Page 9

Service Advisor

Parks Chrysler Dodge Jeep Ram Gastonia

2339 E Franklin Blvd
Gastonia, NC 28054

Contact Me
not yet
rated
139 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

12 yrs, 10 mos

not yet
rated

139 Reviews

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139 Reviews of Josh Rice

March 31, 2023

Dealership Rating
Employee Rating

Very nice dealership. And the customer service was great. Always giving me a update on my vehicle More

by cwalley1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anabell Starnes

March 28, 2023

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Excellent service crew. I worked while waiting for my Jeep to be finished up and Josh and Hailey gave me updates along the way. More

by Dale-&-Kelly-- Lott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley Hovis

March 27, 2023

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I felt as I was belittled, and forced into a deal I did not want. I felt as I was being held hostage as I did not have access to my keys was forced into an anxiety attack and stuck with a car payment I can More

by tflores931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Todd , Carlos Ratto, Leon was horrible

Mar 27, 2023

Parks Chrysler Dodge Jeep Ram Gastonia responded

Ms. Flores, I can assure you that we treat all customers with respect regardless of age, gender or cultural heritage. We recognize that purchasing a vehicle is a serious decision. After speaking with the finance representative that helped you, I understand that he encouraged you to take your time with the decision and you decided to proceed. It is our goal for every customer to be satisfied. Unfortunately, Once a contract has been finalized with the lending institution, we are unable to reverse the transaction. I would like to speak with you to discuss options for potential solutions. You can contact me at 704-215-5889 or you can email me at rfox@gastoniadodge.com. Rebecca Fox, Customer Relations

March 26, 2023

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Very professional at what they do got me in and out in no time great service More

by mossdanny24
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2023

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Friendly, helpful, i recommend to all my friends. Diesel mechanics are outstanding. Service reps rock! More

by Russ
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Recommend Dealer
Yes

Other Employees Tagged: Gary Holder

March 24, 2023

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The service I received was quick and thorough and my service advisor was polite and professional. More

by MANDKIDS2016
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Fox , Gary Holder, Haley Hovis, Lee Hyde, Anabell Starnes

March 24, 2023

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Employee Rating

I had a great experience with my oil change and the gentleman I dealt with was very helpful and efficient with my service More

by ncmom72
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2023

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Great facilities, clean! ! I love it; my kids love to come here, and the staff is so friendly. More

by reinarmceg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mariana Ruiz , Paul Shutt, Danny T. great asset

March 23, 2023

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Employee Rating

✅ service was ok oil change and tire rotation was done by them quick service done More

by tzadad
Service Price Transparency
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Recommend Dealer
Yes

March 20, 2023

Dealership Rating
Employee Rating

Always a good experience when dealing with this dealership… if you have a concern and bring it to their attention, they will address it and take good care of you… More

by SKNICELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Fox , Gary Holder, Haley Hovis, Lee Hyde, Jason Johnson, James McElroy, Paul Shutt, Anabell Starnes, Pam Titus

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