Josh Rousseau | Page 7

Initially Josh was friendly and personable. When my wife and I pointed out that the price on the final contract, after already having our card charged for $3,500, was higher than the agreed upo When my wife and I pointed out that the price on the final contract, after already having our card charged for $3,500, was higher than the agreed upon negotiated price, he became quite condescending. I would recommend that people take photos of everything they sign, only agree to put a deposit/down payment after they have seen the final price on the final contract, and record all of your conversations, as they will lie. More

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Juan was terrific. Very helpful and responsive! Buying our car was so easy! Thanks, Juan! Very helpful and responsive! Buying our car was so easy! Thanks, Juan! More

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We had been looking to purchase a 2023 Kia Sportage Prestige Hybrid. Went to another dealership that did not have any on the lot and we were told that we would have to wait months for one to arrive. Prestige Hybrid. Went to another dealership that did not have any on the lot and we were told that we would have to wait months for one to arrive. Hopped online and saw that Destination had Prestige models on the lot. Even though those vehicles turned out to be in the process of being sold, Alex, got on his computer, saw that one would be arriving in a month, and clicked to hold it for us. It actually showed up two weeks later. In between, Alex checked in via text and phone to update us and answer any questions we had. Throughout the entire process, he listened to what we said, asked questions based on what we said, and never applied any pressure to spend more or add on options (the stuff that many of us have felt at one time or another). On the big day, we got to the dealership and though it was the last day of the month and very busy, the process went very smoothly. Alex took time to go out to the vehicle and explain again in detail most of the equipment and safety features. Alex then made sure to see us out to the car and do a last-minute check-through with us to make sure we were happy. We were. We drove away very happy in a new Kia Sportage and would come back again when a vehicle need arises. Hopefully, Alex is there to answer the call. PS: We recommended Alex to our son and daughter-in-law who then bought a Telluride from him. More

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Mel was SUPER COOL! !! My experience with Destination Kia was so laid back and a Great Experience Overall. Most of that had to do with Mel. He was extremely helpful with !! My experience with Destination Kia was so laid back and a Great Experience Overall. Most of that had to do with Mel. He was extremely helpful with Explaining every different feature of My New Car and THE APP that goes with it. He definitely knows THE PRODUCT and has an easy way to explain and make you feel at ease with all of it. THANK YOU MEL for my NEW KIA!!! Josh was my guy in FINANCE!!! He made it all happen with ease and confidence. Josh just topped off a GREAT EXPERIENCE with DESTINATION KIA! He walked me through everything and helped me understand all of the finer points. THANK YOU JOSH!!! More

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Very pleasant experience all personnel were professional and knowledgeable about their vehicles mlaking our purchase of the Kia Niro one we were very happy with and knowledgeable about their vehicles mlaking our purchase of the Kia Niro one we were very happy with More

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Dennis the sales associate was very helpful and accommodating. There was some delay in getting my new car but worked with me to get into the perfect car for me. The experience was very quick and ef accommodating. There was some delay in getting my new car but worked with me to get into the perfect car for me. The experience was very quick and efficient once the car was available. More

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Dennis was great-made the entire process easy. Knew every detail about the car and answered all my questions.Very professional and personable, making us feel comfortable with the whole process.I am Knew every detail about the car and answered all my questions.Very professional and personable, making us feel comfortable with the whole process.I am very satisfied with the top notch service we received. More

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Drove over 3 hours from near Cape Cod. Practically had the sale completed over the phone and its MSRP!!! Won't find that anywhere in Massachusetts. Saved THOUSANDS of $$$!!! Practically had the sale completed over the phone and its MSRP!!! Won't find that anywhere in Massachusetts. Saved THOUSANDS of $$$!!! More

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What can I say, from start to finish Juan and the team at Destination Kia were on top of things and made the car buying process actually stress free. My previous car buying experiences with dealerships in Fl Destination Kia were on top of things and made the car buying process actually stress free. My previous car buying experiences with dealerships in Florida have been dreadful and I was so pleasantly surprised by my experience with them. I bought my vehicle from out of state and Juan was responsive via text and email every step of the way. He was so awesome to work with and I wish I needed another car just so I could work with him and this dealership. if you’re in the market for a vehicle definitely consider Destination Kia and ask for Juan! More

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Great customer service and Jon was excellent to work with. He answered all my questions and provided great experience in zeroing on my choice of suv. with. He answered all my questions and provided great experience in zeroing on my choice of suv. More

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