Justin Ruchalski
Customer Experience & Lease Turn In Manager
Destination Kia
760 Central Avenue
Albany, NY 12206
17 Reviews
Write a Review17 Reviews of Justin Ruchalski
April 17, 2024
Isaiah was very nice and Knowledgeable about the cars on the dealership ,Understand my needs for the car I wanted which I picked the new 2024 Kia Seltos EX with good monthly payment .This is my second Lease the dealership ,Understand my needs for the car I wanted which I picked the new 2024 Kia Seltos EX with good monthly payment .This is my second Lease cars with this dealership and never felt pressure to buy anything if I didn’t want to, thanks Isaiah and destination Kia for the good customer service and the new car I leased see you within 3 years More
Other Employees Tagged: Dave Reali, Dennis Miller, Adam Karian, Isaiah Cooks
April 10, 2024
My salesmen Nick was great. The fiancé manager Andrew was very nice as well. Justin the service manager was very helpful. I was very pleased with my experience. The fiancé manager Andrew was very nice as well. Justin the service manager was very helpful. I was very pleased with my experience. More
Other Employees Tagged: Nicholas Petramale, Andre Porter, Andrew Porter
February 06, 2024
Brandon was very easy to work with, and was forthcoming about my options for what I was looking for. I handled this the transaction in non-traditional way: my husband did all of the leg work for me and the about my options for what I was looking for. I handled this the transaction in non-traditional way: my husband did all of the leg work for me and then I showed up at the end to lease the vehicle. This is because I typically dislike the car purchase/lease process so much that I want zero part of it. Brandon was understanding and flexible and the overall experience was very good. I feel like I have a great vehicle with pretty much all I want or need in it for a reasonable payment. Kudos to Brandon, for making the process much better than usual. My husband and I would both work with him again in the future. More
Other Employees Tagged: Josh Rousseau, Brandon King
January 04, 2024
Had an appointment for an oil change, tire rotation and NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addresse NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addressed me by my name. A friendly dealership. More
Other Employees Tagged: Josh Rousseau, Nicholas Petramale
June 29, 2023
Dennis was great to work with. He listened to what we wanted and needed and we left with a car we love. Justin was great with all the paperwork and showing us our new Sorento and He listened to what we wanted and needed and we left with a car we love. Justin was great with all the paperwork and showing us our new Sorento and all the great features. More
Other Employees Tagged: Dennis Miller, Jose Coffil
May 09, 2023
They charged me for sealant on car after I told them I couldn’t afford it 6X. They made it seem like they were doing me a favor by including it at no extra cost when I bought brand new car, but then I not couldn’t afford it 6X. They made it seem like they were doing me a favor by including it at no extra cost when I bought brand new car, but then I noticed $1,099 charge on my account which they refused to take off! More
Other Employees Tagged: Adam Karian, Juan Morales
April 25, 2023
Outstanding service. Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs More
Other Employees Tagged: Shaun Collins, Dave Reali, Rick Docherty, Marshall Blakeslee, Jim Almindo, Dona't Poirier Jr., Alex Wilson
March 09, 2023
Dennis was great-made the entire process easy. Knew every detail about the car and answered all my questions.Very professional and personable, making us feel comfortable with the whole process.I am Knew every detail about the car and answered all my questions.Very professional and personable, making us feel comfortable with the whole process.I am very satisfied with the top notch service we received. More
Other Employees Tagged: Josh Rousseau, Dennis Miller
March 08, 2023
I’m so happy about purchasing my Sportage everything was awesome Juan took care of every single detail about my new car and made me feel comfortable with my decision Thank you all!! awesome Juan took care of every single detail about my new car and made me feel comfortable with my decision Thank you all!! More
Other Employees Tagged: Dillon Wagner, Juan Morales
February 23, 2023
Wish we could give six stars! Our Forte GT financing experience (our first ever brand-new car!) was beyond pleasant to the point of being downright enjoyable. We knew exactly Our Forte GT financing experience (our first ever brand-new car!) was beyond pleasant to the point of being downright enjoyable. We knew exactly what we wanted (a new 2023 Forte GT / DCT 7spd auto transmission / GT2 technology package / black, white, sliver, or grey) and the team found one quickly for us in their allocation and reserved it for us. Everything was communicated to us in a crystal-clear manner from the first time we reached out to them until we waved goodbye pulling out of their parking lot. Our team was Nick Petramale (sales consultant), Adam Karian (business manager), and Justin Ruchalski (final walkthrough of all of the car's features). General Sales Manager Dave Reali was also very proactive and helpful whenever he was involved. We cannot thank all four gentleman (and anyone else working behind the scenes) enough for making our dream come true! Can't wait to say hi to everyone at our first oil change. More
Other Employees Tagged: Dave Reali, Nicholas Petramale, Adam Karian