"Went in to Chapman VW after work and looked at a golf..."
Went in to Chapman VW after work and looked at a golf GTI. Guy was great and informative, didn’t waste a second of my time. Helped me find the car I wanted and worked with me to get a great price. From top to bottom all the way to finance they were amazing. As I guy in the car industry I highly recommend buying there.
"Guy was an amazing salesman. He has been in contact with..."
Guy was an amazing salesman. He has been in contact with my mom who was helping find the right used VW Tiguan for my first car purchase. I had a terrible experience at other dealerships the weekend prior, so I was already anxious about going to yet another dealership. Guy just absolutely took care of everything and really let me look at the car and not hound me on what all the numbers looked like. Truly a smooth first car buying experience. Also, Josh the sales manager was great too. Both Josh and Guy really got to know us and took the time to see what we were looking for in pricing. No hassle and pressure. What a great team!! Even while we were waiting for the car to get detailed, another sales person over heard us saying we were hungry. I think her name was Leslie, gave us some options into where to eat!!!
The entire team was great and it made my experience such a great moment! Thank you a Guy for taking care of us!
"Courtney is a complete GEM. I had an extremely complex..."
Courtney is a complete GEM. I had an extremely complex situation with my lease and was so stressed about how to handle it. Courtney helped me from the start to the very end and I've never had a more amazing experience at a dealership. She is an incredible sales rep and just in general a great person. I would highly recommend working with her to anyone!!
"Leslie is the best. She was so helpful and responsive...."
Leslie is the best. She was so helpful and responsive. She answered all of our questions and is so nice! We cannot recommend her enough!
"Not a very attentive sale person. Not very knowledge..."
Not a very attentive sale person. Not very knowledge either. She played a lot of games with dealer add ins and such. Car I bought came back from detail with no floor mats. She never made good on replacement
"Great all around!"
We recently leased a new Tiguan from Chapman VW. We reached out to every VW dealership in the Phoenix area. When we first called, Lester was very professional and did as he said he would. Once at the dealership, both Lester & Josh were professional, kind, and attentive. They made the entire experience pleasant and painless! We highly recommend checking them out if you are in the market for a VW. Thanks Chapman VW!
Other Employees Tagged:
Jario "Lester" Parrales
"Our sales consultant Kevin M Shannon was an awesome sales..."
Our sales consultant Kevin M Shannon was an awesome sales consultant. We really appreciate everything he did to make my first car happen. Thank you!
Just purchased my 2019 VW Beetle Convertible from Chapman (Courtney) and had a great experience.
One stop shopping for product and financing. Close location key.
"Chapman VW puts the customer first. Leslie was the best!!"
Leslie, Josh and Mike made buying our car at Chapman VW a very positive experience. This was very different from our experience at other VW dealerships. We appreciate all of them putting customers first!
"Leslie Horne was a wonderful sales consultant! Very..."
Leslie Horne was a wonderful sales consultant! Very personable and she helped me buy my first car with ease. I learned so much information, and got a great deal! I could not be happier to have had this wonderful experience, it being my first time too!