Josh Sare

Holm Buick GMC responded

Thank you, jad, for the 5-star review! We are happy to hear that your vehicle received a "clean bill of health." It is our goal to provide thorough and efficient service, so we are glad the oil change, tire rotation, and full inspection went so smoothly for you. We will be sure to share your positive feedback with Josh. We appreciate your business and look forward to seeing you at your next service visit! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, deloris55, for the 4-star review. We are glad to hear that the actual service on your vehicle went well, but we sincerely apologize for the inconvenience of having to return for your lug nut remover. We understand that your time is valuable, and forgetting a necessary tool like that is a detail we should have caught before you left. We will use your feedback to review our checkout process with the service team to ensure all items and tools are returned to our customers the first time. We appreciate your patience and your business. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Patti Soldan, for your excellent feedback! We are delighted to hear that Josh does very well at helping you take care of your car. We appreciate you recognizing that he is respectful and explains things well. Clear communication and respectful service are key elements of our commitment to Customer Care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Gerstenkorn, for the excellent 5-star review! We are delighted to hear about your smooth and pleasant service experience. We appreciate your feedback that you were greeted right away with a warm, happy greeting and that we made sure you had access to the lounge and a fresh cup of coffee. We are thrilled that the process was so quick—you were on your way in less than an hour! We appreciate you noting that we went over everything completed and provided a clear printout of the checks performed. Efficiency and clear Communication are key to our commitment to exceptional Customer Care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Krguthrie, for the phenomenal 5-star review! We are thrilled to hear that Holm Buick GMC provided exceptional service, friendly staff, a smooth process, and truly exceeded all expectations! This feedback perfectly summarizes our commitment to providing outstanding Customer Care. Your perfect scores across all categories—Service Price Transparency, Workmanship, Service Time, and Service Communication—are greatly appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, smilingroadrunner53, for the excellent 5-star review! We are thrilled to hear that your recent service needs, including the battery replacement under warranty for your 2018 Chevrolet Suburban and the "Buy 3, Get 1 for $1" Michelin tire deal for your 2002 Isuzu Trooper, were handled promptly and professionally/courteously. We appreciate you recognizing Derek and Josh in the Service Department. We are also glad that our Service Technician identified the issue with your Isuzu's tie rod assembly, and Derek quickly arranged for the parts purchase, replacement, and alignment adjustment to ensure your vehicle is safe and handles correctly. Your feedback that our staff and services are GREAT and consistent with all your previous visits is the highest compliment. Thank you for your continued trust in Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, terry.walkerfarm, for the excellent 5-star review! We are thrilled to hear that you found our dealership to be Very professional and thorough. We appreciate your feedback that the sales, finance, customer services, and the vehicle service department were all helpful. Providing consistent excellence across every department is central to our commitment to Customer Care. We appreciate you recognizing Josh Sare and choosing Holm Buick GMC! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, bennauto, for the exceptional 5-star review! We are delighted to hear that you always receive excellent service and fair dealings when you trade. Consistent quality and Trust are central to our values. We also appreciate your kind words about our customer lounge, noting that it is comfortable, provides Wi-Fi internet, and is well stocked with healthy snacks and refreshments. We strive to make your waiting experience as pleasant and productive as possible! Your perfect scores across all service categories and your recognition of the team—especially Ross Taplin for welcoming you, Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Jamie Disney, Jesse Patrick, Clark Fritz, and Josh Sare—are sincerely appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, CSNELSON1, for the outstanding 5-star review! We are thrilled to hear that our Service Department is very accommodating, polite, and knowledgeable. We are especially proud that you found the automotive report to be quite detailed, reflecting our commitment to clear Service Communication and Trust. We appreciate you recognizing Lucas Luchsinger, Derek Duncan, and Josh Sare for their excellent service. Your perfect scores across all categories—Service Price Transparency, Workmanship, Service Time, and Service Communication—confirm our team's dedication to our core values. Sincerely, the Holm Automotive Team of Salina.