Josh Sare | Page 3

Holm Buick GMC responded

Nancy, seventeen cars — now that is a relationship built on trust! We are so grateful for your loyalty over the years and are glad we continue to earn your confidence with each visit. Quick, friendly service is something we work hard to deliver every single day, and it's wonderful to hear we hit the mark again. Here's to many more down the road! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the 4-star review, Dave! We are pleased to hear that our staff was professional and friendly during your visit and that your work was completed in a timely manner. We truly appreciate your recommendation to friends and family and look forward to providing that same quality work in the future! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the 5-star review! We take great pride in being prompt and professional, and it’s wonderful to know you can count on us to get your vehicle fixed and back to you right on time. We appreciate your continued trust in our service department! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Joel67maldonado, for the 4-star review! We are happy to hear that you experienced reliable, consistent, and professional service from our team. We know how important it is to stay on the move, so we are glad we could provide you with a loaner vehicle while your car was being worked on. We appreciate your business and look forward to seeing you again for your future service needs! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Barney, for the 5-star review! We are so happy to hear that we could help you out with a loaner car while your vehicle was being repaired. We know how important it is to keep your day moving and finish your work, so we’re glad we could provide that convenience for you. We appreciate your kind words and are glad you're happy with the results! We look forward to seeing you again. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, janethardin, for the 5-star review! We are so pleased to hear that you enjoyed our friendly atmosphere. We take great pride in maintaining a "no-pressure" environment across all our departments, from sales to service, because we believe every guest deserves to be treated with honesty and respect. We will be sure to share your kind words with Josh Sare and the rest of the team. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, jad, for the 5-star review! We are happy to hear that your vehicle received a "clean bill of health." It is our goal to provide thorough and efficient service, so we are glad the oil change, tire rotation, and full inspection went so smoothly for you. We will be sure to share your positive feedback with Josh. We appreciate your business and look forward to seeing you at your next service visit! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, deloris55, for the 4-star review. We are glad to hear that the actual service on your vehicle went well, but we sincerely apologize for the inconvenience of having to return for your lug nut remover. We understand that your time is valuable, and forgetting a necessary tool like that is a detail we should have caught before you left. We will use your feedback to review our checkout process with the service team to ensure all items and tools are returned to our customers the first time. We appreciate your patience and your business. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Patti Soldan, for your excellent feedback! We are delighted to hear that Josh does very well at helping you take care of your car. We appreciate you recognizing that he is respectful and explains things well. Clear communication and respectful service are key elements of our commitment to Customer Care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Krguthrie, for the phenomenal 5-star review! We are thrilled to hear that Holm Buick GMC provided exceptional service, friendly staff, a smooth process, and truly exceeded all expectations! This feedback perfectly summarizes our commitment to providing outstanding Customer Care. Your perfect scores across all categories—Service Price Transparency, Workmanship, Service Time, and Service Communication—are greatly appreciated. Sincerely, the Holm Automotive Team of Salina.