Josh Sartin
Josh Sartin at Newton Ford South

Josh Sartin

Service Advisor

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Josh Sartin

April 18, 2026

Dealership Rating
Employee Rating

Service was completed very quickly and they inspected the entire vehicle. Very friendly service personnel More

by bnovak62850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk, Mercedes Mondragon

April 03, 2026

Dealership Rating
Employee Rating

Newton ford did a great job on 2 recalls on my Explorer. Gave me a ride home while doing the work and sent me a video of work being done.Everyone was very nice. More

by Gary
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 08, 2026

Newton Ford South responded

Hello Gary, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2025

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Real courteous professional knowledgeable service in a timely and efficient manner With little wait time More

by Trustee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk, Mercedes Mondragon

Nov 03, 2025

Newton Ford South responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2025

Dealership Rating
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I always get great service. In and out very quickly. Everyone is all ways very easy to deal with. More

by terrell.joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk

Oct 03, 2025

Newton Ford South responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

June 10, 2025

Dealership Rating
Employee Rating

My 2019 F150 had a rough idling engine. It’s a known problem You look at the F150 forms. Lots of discussion about the problem. One of the cams is out of time and a bad PVC valve. I think it More

by Arnold
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Glenn Hoffmann

May 13, 2025

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Employee Rating

We like that we can stay in our town and receive good service. Thank you . More

by dsrhodes0
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Ziegler, Logan Harris

March 28, 2025

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The service team at Newton Ford South is always dependable. I really appreciate Josh and his honesty any time I have questions about repairs. I couldn’t even get a response from other dealerships w More

by Thereeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Newton Ford South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Newton Ford South. We look forward to having you as one of our valued customers for many more years to come!

Mar 30, 2025

Newton Ford South responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Mar 30, 2025

Newton Ford South responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

Dealership Rating
Employee Rating

Always professional and courteous. Answers any questions we may have. They are on the short list when we decide to buy again. More

by rogerbingham
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rian Lusk , Belinda Dunavant

Mar 25, 2025

Newton Ford South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Roger, and it's great to hear about your excellent experience here at Newton Ford South.

January 16, 2025

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Employee Rating

My truck had been in disrepair for a while now and Josh in the service department helped me get the truck transported to the dealership and fixed within 24 hours! Both him and the technician were both extr More

by Nitras
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Newton Ford South responded

Thank you for taking the time to share your thoughts on working with Joah and our team. We're glad to hear we delivered such a great experience!

February 02, 2024

Dealership Rating
Employee Rating

Newton is wonderful. They went above and beyond to put me in my dream car at a payment I could afford. Also very customer friendly , they really make you feel like family More

by Ktash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook , Nick

Feb 04, 2024

Newton Ford South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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