Josh Sartin

The Ford app alerted me to a possible issue causing battery drain. Made an appointment and after a diagnostic and a conversation with the service writer the issue was quickly resolved. I always have a battery drain. Made an appointment and after a diagnostic and a conversation with the service writer the issue was quickly resolved. I always have a good service experience at Newton Ford. More

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Great people and knowledge salespeople. Great service and made the buying process very easy and carefree Great service and made the buying process very easy and carefree More

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Service was completed very quickly and they inspected the entire vehicle. Very friendly service personnel entire vehicle. Very friendly service personnel More

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Newton ford did a great job on 2 recalls on my Explorer. Gave me a ride home while doing the work and sent me a video of work being done.Everyone was very nice. Gave me a ride home while doing the work and sent me a video of work being done.Everyone was very nice. More

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Real courteous professional knowledgeable service in a timely and efficient manner With little wait time timely and efficient manner With little wait time More

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I always get great service. In and out very quickly. Everyone is all ways very easy to deal with. In and out very quickly. Everyone is all ways very easy to deal with. More

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My 2019 F150 had a rough idling engine. It’s a known problem You look at the F150 forms. Lots of discussion about the problem. One of the cams is out of time and a bad PVC valve. I think it It’s a known problem You look at the F150 forms. Lots of discussion about the problem. One of the cams is out of time and a bad PVC valve. I think it was something like that .At any rate truck’s running better than ever checked the transmission for rough shifts and that’s been sorted out. Everything turned out great. Valet service 62 mile round-trip picked up my vehicle on a Monday had her back to me Thursday morning The estimate was one price I paid significantly less, very pleased with Newton Ford. Joshua was my service writer very attentive gentleman This is what a car dealership supposed to be. And for you techie types out there I’m an old school guy, but I asked AI to rate Central Tennessee Ford dealerships for service Newton was number seven out of 150. That’s why I picked them along with location, It’s pretty doggone good I believe they’ve earned that. I We’ll go back to them again 110% satisfied which is very rare for me in a car dealership. More

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We like that we can stay in our town and receive good service. Thank you . service. Thank you . More

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The service team at Newton Ford South is always dependable. I really appreciate Josh and his honesty any time I have questions about repairs. I couldn’t even get a response from other dealerships w dependable. I really appreciate Josh and his honesty any time I have questions about repairs. I couldn’t even get a response from other dealerships when trying to get my new Ford truck serviced. These guys got me right in. They’re friendly and always professional. Thank you Newton Ford! You’ve earned my business many times over! More

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Always professional and courteous. Answers any questions we may have. They are on the short list when we decide to buy again. Answers any questions we may have. They are on the short list when we decide to buy again. More

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