Josh Tyson

Went for po302 code and all they did was reset the engine light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I had a crack in overflow reservoir wanted 800 to fix that problem I said no Fix engine light All they did was reset it Four days later engine light came back on same code again This time said it was blown head gasket and wanted 5200 dollars to fix I said no Please fix engine light After looking into everything the dealer did nothing to begin with Since the first time I went they lied to me about fixing the engine code I had to take to a private garage to have them look at it Upon looking at it they found no spark plugs had been changed and no blown head gasket This dealer charged me for work but never did work I demanded a refund on money they told me no and called me a liar saying they did the work and I have proof from other garage they didn’t do work I would never recommend any Work or anybody in this dealer More

by BRYANOTTAWAY Verified Customer Verified Customer

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Prices are kinda high But that's expected at a dealer got charged for work not done on my jeep got charged for work not done on my jeep More

by BRYANOTTAWAY Verified Customer Verified Customer

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End of the year sales was busy. Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in serv Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in service. More

by michaelandrews08 Verified Customer Verified Customer

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Very good people to work with. Great experience and customer service was outstanding and convenient. Great experience and customer service was outstanding and convenient. More

by michaelandrews08 Verified Customer Verified Customer

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I got charged 1800 for work never done on my jeep They reset code and sent me on my way But still charged me Horrible place reset code and sent me on my way But still charged me Horrible place More

by BRYANOTTAWAY Verified Customer Verified Customer

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I might have to wait a few day to get my car back but overall good overall good More

by mtlycruester Verified Customer Verified Customer

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The service department was courteous and great! But the issue with my AIR BAGS Was Not complete! Now I have to return it in the morning and leave it that leaves me stranded without a vehicle. I thi But the issue with my AIR BAGS Was Not complete! Now I have to return it in the morning and leave it that leaves me stranded without a vehicle. I think they should have rentals there for people like me. More

by Michael Verified Customer Verified Customer

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Very good and friendly customer service! Decent priced vehicles! Will recommend to others. I’m satisfied Decent priced vehicles! Will recommend to others. I’m satisfied More

by WAYNESHUMATE Verified Customer Verified Customer

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Akbar is the BEST! Everyone was super helpful and accommodating! Highly recommend buying from Southern Newport News! Everyone was super helpful and accommodating! Highly recommend buying from Southern Newport News! More

by justinwood1981 Verified Customer Verified Customer

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I had the pull-down step installed on my new RAM 1500, and the service was fantastic. I arrived right at my scheduled appointment time (3:30 PM), and the vehicle was ready in under 30 minutes—even though and the service was fantastic. I arrived right at my scheduled appointment time (3:30 PM), and the vehicle was ready in under 30 minutes—even though I’d been told the installation might take 1 to 1.5 hours. One of the best service experiences I’ve ever had! More

by TOMBOCK Verified Customer Verified Customer

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