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Josh Tyson
Josh Tyson
Used Car Manager
Southern Chrysler Dodge Jeep Ram Newport News
12629 Jefferson Ave
Newport News, VA 23602
33 Reviews
Dealership Experience
1 yr, 5 mos
Industry Experience
5 yrs, 4 mos
33 Reviews
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33 Reviews of Josh Tyson
February 15, 2026
Went for po302 code and all they did was reset the engine light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I had a crack in overflow reservoir wanted 800 to fix that problem I said no Fix engine light All they did was reset it Four days later engine light came back on same code again This time said it was blown head gasket and wanted 5200 dollars to fix I said no Please fix engine light After looking into everything the dealer did nothing to begin with Since the first time I went they lied to me about fixing the engine code I had to take to a private garage to have them look at it Upon looking at it they found no spark plugs had been changed and no blown head gasket This dealer charged me for work but never did work I demanded a refund on money they told me no and called me a liar saying they did the work and I have proof from other garage they didn’t do work I would never recommend any Work or anybody in this dealer More
by BRYANOTTAWAY
Verified CustomerOther Employees Tagged: Dominic Bennett, Hank Ayaad, Alex Davis, Russ Beach, Quentin Deck, Joshua Ware , Everyone is poor
January 25, 2026
Prices are kinda high But that's expected at a dealer got charged for work not done on my jeep got charged for work not done on my jeep More
by BRYANOTTAWAY
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Alex Davis, Russ Beach, Quentin Deck, Joshua Ware , Everyone
January 01, 2026
End of the year sales was busy. Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in serv Overall working with Ahkbar and Alaa was super hassle free, smooth and ease of transaction purchasing my used vehicle while my Jeep was still in service. More
by michaelandrews08
Other Employees Tagged: Hank Ayaad, Alex Davis, Russ Beach, Joshua Ware
January 01, 2026
Very good people to work with. Great experience and customer service was outstanding and convenient. Great experience and customer service was outstanding and convenient. More
by michaelandrews08
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Alex Davis, Russ Beach, Quentin Deck, Joshua Ware , Akbar and Alaa was a no hassle free and smooth and quick transaction. My needs was a bit different so I bought the used vehicle on the lot that fits perfectly for my needs. Margarita in service has been very patient and understanding at the front service.
December 31, 2025
I got charged 1800 for work never done on my jeep They reset code and sent me on my way But still charged me Horrible place reset code and sent me on my way But still charged me Horrible place More
by BRYANOTTAWAY
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Alex Davis, Russ Beach, Quentin Deck, Joshua Ware , Everyone
December 14, 2025
I might have to wait a few day to get my car back but overall good overall good More
by mtlycruester
Other Employees Tagged: Hank Ayaad, Alex Davis, Russ Beach, Joshua Ware , Margherita
November 18, 2025
The service department was courteous and great! But the issue with my AIR BAGS Was Not complete! Now I have to return it in the morning and leave it that leaves me stranded without a vehicle. I thi But the issue with my AIR BAGS Was Not complete! Now I have to return it in the morning and leave it that leaves me stranded without a vehicle. I think they should have rentals there for people like me. More
by Michael
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Quentin Deck, Joshua Ware , Ruby
November 11, 2025
Very good and friendly customer service! Decent priced vehicles! Will recommend to others. I’m satisfied Decent priced vehicles! Will recommend to others. I’m satisfied More
by WAYNESHUMATE
Other Employees Tagged: Russ Beach
October 21, 2025
Akbar is the BEST! Everyone was super helpful and accommodating! Highly recommend buying from Southern Newport News! Everyone was super helpful and accommodating! Highly recommend buying from Southern Newport News! More
by justinwood1981
Other Employees Tagged: Hank Ayaad, Alex Davis, Russ Beach , Akbar Hussain
October 02, 2025
I had the pull-down step installed on my new RAM 1500, and the service was fantastic. I arrived right at my scheduled appointment time (3:30 PM), and the vehicle was ready in under 30 minutes—even though and the service was fantastic. I arrived right at my scheduled appointment time (3:30 PM), and the vehicle was ready in under 30 minutes—even though I’d been told the installation might take 1 to 1.5 hours. One of the best service experiences I’ve ever had! More
by TOMBOCK
Other Employees Tagged: Hank Ayaad , Keith Bradshaw
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