Joshua Burkhardt | Page 99

Friday, January 17, 2014 we contacted ODaniel regarding a used 2007 Jeep Grand Cherokee Laredo. This Jeep seemed to posses many of the qualities in a vehicle that we were looking for. We spoke with Josh (T used 2007 Jeep Grand Cherokee Laredo. This Jeep seemed to posses many of the qualities in a vehicle that we were looking for. We spoke with Josh (Tex), who was very pleasant on the phone, while providing various details about the vehicle. We ended the first phone conversation by deciding to drive out and take a look at the vehicle. However, upon realizing that the vehicle was actually 2 hours away (the GPS was incorrect the first time), we contacted Tex back to tell him that we were not interested in driving that far to look at the vehicle because we had recently had a bad experience driving a long way to look at a vehicle that didn't end up being what it was described to be. Tex offered to go out into the parking lot and stand at the vehicle and answer any question that we could come up with regarding the vehicle, in order to alleviate concerns. He went over every feature that the jeep possessed and promised us that this Jeep was legit and that once we saw it, we would want to buy it. So, we decided to make the trip. When we arrived, Tex had the vehicle waiting by the front door for us and met us out in the parking lot. Tex's manner can be described as extremely cheerful and friendly, and gave an overall feeling of relief to talk to a "real" person, not just someone trying to sell a car, and get us out of there, which has been my experience with most car salesmen. We looked at the Jeep thoroughly, and it was everything that Tex described it to be. We took the jeep for an extended test drive before Tex introduced us to the service group to see what services were performed on the vehicle. This was extremely helpful because it gave us as sense of how well the vehicle was treated. We then went inside to discuss purchasing the vehicle and ended up settling on a very fair price. Throughout the process, Tex was instrumental in providing any information we inquired. Tex did an outstanding job by making purchasing a car, which can often be a very stressful experience, a very relaxed, fun, and exciting time. This is something that was greatly appreciated and both my wife and I look forward to working with Tex and the ODaniel team with our future vehicle purchases. More

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A friend of mine knew I was looking for a new vehicle so he suggested we go look at your lot first. I am glad we did because I doubt I would have had a better experience anywhere else. We were immediately g he suggested we go look at your lot first. I am glad we did because I doubt I would have had a better experience anywhere else. We were immediately greeted by "Tex". First thing that struck me about him was how friendly and NOT fake he was. This was not my first time buying a car, but it was the BEST time I have ever had! He was very knowledgeable of the vehicles that I wanted to look at. On the test drives he not only conversed with me he also spoke with my boyfriend and my friend that came with me. He related to us and our interests. He didn't spend alot of time talking about me buying the car which made me feel much more comfortable. Even when we asked him to have a few moments to have a pow wow amongst just us he was totally cool with it. He was willing to work with me on a price. Once I signed the papers he greeted me outside with my new Subaru and wished me well. I will totally be back the next time we need a vehicle and I look forward to working with him again. Give the guy a raise! :) More

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Our experience with O'Daniel Auto was very positive. We found their dealership through the internet and submitted an inquiry for more information. Their response was prompt and friendly. The informati We found their dealership through the internet and submitted an inquiry for more information. Their response was prompt and friendly. The information sent was thorough and helpful. An appointment was made and we visited the Dealership. Immediately upon arrival the sales and service were friendly yet professional. We were very impressed with the overall appearance of the dealership. We knew we wanted to work with this dealership, and in-particular with Josh Burkhardt. He was up front and honest about the vehicle we were interested in. There was a small tire issue with the vehicle and Josh (with the service department) went above and beyond to fix the small issue. We were so pleased with how everything was handled we purchased that vehicle. We remain confident that this dealership will support us and this vehicle in the years ahead. We will definitely return to O'Daniel Auto for our future purchases. We also hope to work with Josh 'Tex' Burkhardt again. He is an excellent sales representative and a new friend. More

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