Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 20

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

August 25, 2025

Dealership Rating
Employee Rating

Joshua has always been a huge help, very respectful and kind man! From the beginning of our appointment to the end; he's very attentive and keeps me updated on my vehicle. With finance being a burden to mo More

by OMARQUEZ1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are so pleased to hear that you enjoyed the complimentary popcorn and found our comfortable environment with excellent air conditioning to your liking. Your kind words about our service truly mean a lot to our team at Bell Honda. We strive to create a welcoming atmosphere for all our guests, and it sounds like we succeeded in making your visit enjoyable. We look forward to serving you again in the future!

August 25, 2025

Dealership Rating
Employee Rating

Bell Honda always has polite people from the sales tower all the way back to the service technicians. We’re all one family when you have a Honda and Joshua I’ve been going to him for oh my gosh years he’s v More

by THEFARM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

August 25, 2025

Dealership Rating
Employee Rating

Great customer service the car was ready at an efficient time. Crystal was great explained everything about the car she was the service advisor More

by Mel’s diner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Lopez

Aug 28, 2025

Bell Honda responded

Thank you for your review and for taking the time to share your positive experience with Bell Honda. We truly appreciate your feedback about the efficient service timing and are delighted that your vehicle was prepared promptly. It's wonderful to hear that Crystal provided excellent guidance and thoroughly explained all the details about your car during your service visit. Your satisfaction with both the quality of service and the clear communication means a great deal to our team.

August 24, 2025

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Employee Rating

Charge for use of credit card. Unable to give estimate or ETA for service to be completed More

by Clarkin1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Bell Honda responded

Thank you for bringing this to our attention. We understand your frustration regarding the credit card fees and the lack of clarity around service timing. We recognize how important it is for our customers to have transparent pricing and clear expectations about when their vehicle will be ready. Your concerns about our service process are valuable feedback that helps us improve. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can address these matters directly with you.

August 24, 2025

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Employee Rating

Good Dealership bought 2 cars servicing my car I will re commend them easy buy More

by jmalicdem1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Bell Honda responded

We are delighted to hear about your positive experience purchasing two vehicles with us. Your satisfaction with both the buying process and our service department means a great deal to us. We truly appreciate you finding the purchase experience straightforward and easy. Thank you for recommending Bell Honda to others - your trust and confidence in our dealership is invaluable to our team.

August 24, 2025

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Employee Rating

There popcorn is really good and the air conditioner works really good very good service More

by Omgmarylicious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are so pleased to hear that you enjoyed the complimentary popcorn and found our comfortable environment with excellent air conditioning to your liking. We strive to create a welcoming atmosphere for all our guests, and it sounds like we succeeded in making your visit enjoyable. We look forward to serving you again in the future!

August 23, 2025

Dealership Rating
Employee Rating

I have issues with my 2021 Honda passport. To be exact, Transmission and brakes. They keep dismissing it as “ normal for this vehicle”, but Inknow it’s not. I feel like I’m a bother to them a More

by JJAIC7
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller, Walid Doumit , Crystal Alvarez

Sep 08, 2025

Bell Honda responded

We understand how upsetting it can feel when your concerns aren’t addressed to your satisfaction, and we sincerely apologize if you’ve felt dismissed. This is not the experience we want our customers to have. We would like the opportunity to make things right and ensure your vehicle is safe and functioning properly. Please reach out directly to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com

August 23, 2025

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Employee Rating

Good dealer, easy to work with Seems to be fair. Service is also good. I would highly recommend Bell Honda. More

by ANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Griffin Spellicy

Aug 27, 2025

Bell Honda responded

We are glad to hear that you found us easy to work with and appreciated our fair approach. Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your experience and for recommending Bell Honda to others. We truly value customers like you and look forward to continuing to provide you with excellent service.

August 23, 2025

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Employee Rating

I left my car for the day and 7 hours later, was not called. I had to call twice to reach someone. When I was able to reach my coordinator, was told I had to leave my car for an additional full day an More

by PSIMPS0N4259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Bell Honda responded

It is never our intention to make the service process stressful, and we are very sorry that your visit did not reflect the high standard of care we aim to provide. We also understand how frustrating it must have been to receive differing information from another dealership, and we value your input as an opportunity to improve. Please reach out to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com.

August 23, 2025

Dealership Rating
Employee Rating

Spent thousands upon thousands of dollars at this location, from new cars to repairs and I will never step foot here again. What a joke of a management team. Do not waste your time or your money. More

by JEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Bell Honda responded

This is absolutely not the level of service or care we aim to provide, and your feedback is extremely concerning to us. Please contact Iris Garcia, our Service Representative, directly at IGarcia10@vtaig.com.

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