Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 27

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

June 28, 2025

Dealership Rating
Employee Rating

Kept telling me my car was almost done when it wasn't. Took another 2 hours. More

by ejh2226454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 28, 2025

Dealership Rating
Employee Rating

After $3500 for work, 2 of the issues were not fixed. It cost another $2000 for the technicians to try again. 1 of the issues is still not fixed, and I'm left wondering how many thousands I paid for yo More

by KINAZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 28, 2025

Dealership Rating
Employee Rating

Started off as 500 spent 1400 treated like crap was denied tire rotation and balance no one could explain why More

by Oconnell516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller

June 27, 2025

Dealership Rating
Employee Rating

Been accountable and of their word thus far. Shout out to Albert for helping us through the entire process and even after purchasing More

by BRYANT TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walid Doumit , Albert!!!

June 27, 2025

Dealership Rating
Employee Rating

Always excellent service. Never try to oversell which I appreciate I leave the dealership feeling like I have a new car. Thank you for that. More

by Julietamckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2025

Dealership Rating
Employee Rating

Service representatives are respectful and friendly. I appreciated the care they take in making the appointments a good experience. More

by Coai21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

They are big liars, they said I need spend almost $7000 for replace engine, I took to the other shop, it’s nothing wrong, I believe the management person encouraged their people to scam the customer More

by WSUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller, Walid Doumit

Jul 03, 2025

Bell Honda responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration regarding the engine replacement estimate and your concerns about our diagnostic process. Your feedback about the difference in opinions between our shop and another facility has been noted. We take these matters seriously and would like to discuss this situation with you directly. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can review your service experience and work toward a resolution.

June 26, 2025

Dealership Rating
Employee Rating

Efficient abd quick service. Might not be the cheapest, but you get what you pay for. More

by Phoenixtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Bell Honda responded

Thank you for your feedback! We're glad to hear that you found our service efficient and quick. We strive to provide quality care that reflects the value of your investment. We appreciate your business and look forward to assisting you again!

June 26, 2025

Dealership Rating
Employee Rating

Cost of their services is way too high for me the service itself is very good More

by Avalentinegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Bell Honda responded

Thanks for your feedback! We're glad to hear you enjoyed the service. We understand that pricing is important, and we continually strive to provide value. Your insights are invaluable as we work to enhance our offerings. We appreciate your support!

June 25, 2025

Dealership Rating
Employee Rating

I work here, but I have referred a lot of my customers to Brett and ended up using him myself. Highly recommend him to be honest and give the best deal. More

by FWILLIAMSON2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Bell Honda responded

Thank you for sharing your recommendation! It’s great to hear that Brett has earned your trust both personally and professionally. Your endorsement means a lot, and we’re glad to know he provides honest service and great deals. We appreciate you spreading the word!

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