Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 46

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

February 05, 2025

Dealership Rating
Employee Rating

I was very disappointed last time because my huge lid that is under the car and covers the very front part was let loose. I was driving on the highway when it fall. I was very disappointed because I wa More

by NKALINCHEK0V1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I had a lady who I paid to .

Feb 05, 2025

Bell Honda responded

We understand how frustrating it must have been to experience the lid coming loose while driving. We strive to make every interaction pleasant and professional, and we will be addressing your feedback to ensure this does not happen again. If you would like to discuss this matter further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

February 05, 2025

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Employee Rating

Very good experience without a lot of drama. Still don’t care for the “negotiation” process though. More

by colleenroyal1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Bell Honda responded

Thank you for your fantastic review, Colleen! We're thrilled to hear you had a great experience. We understand the negotiation process can be challenging, and we appreciate your feedback. We're always looking for ways to improve!

February 05, 2025

Dealership Rating
Employee Rating

Everyone is friendly and helpful whenever I call to schedule an appointment. All service advisers keep me updated on when my vehicle will be ready for pickup. More

by KMAJCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a positive experience with our team. Keeping our customers informed and happy is our top priority. Looking forward to assisting you again!

February 04, 2025

Dealership Rating
Employee Rating

Josh is great and always answers all of my questions. Bell is good about accommodating my schedule. More

by KFIELDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Bell Honda responded

Thanks for the fantastic review! We’re thrilled to hear that Josh has been so helpful and that Bell is making your experience seamless. Your satisfaction means a lot to us, and we’re here for you anytime!

February 03, 2025

Dealership Rating
Employee Rating

Did an outstanding job. You were quick and finished before the time I was told. More

by kikasn1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you were happy with our quick turnaround. Your satisfaction is our priority, and we appreciate your support!

February 03, 2025

Dealership Rating
Employee Rating

Very nice service mgrs. Got me out quickly. I'm very pleased with their service. More

by yeoch14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our service team. Your satisfaction is important to us, and we look forward to serving you again in the future!

February 03, 2025

Dealership Rating
Employee Rating

Garbage. Will not do as they say then charge you for it. Then lie to cover up their stupidity. BTW this is the 4th survey I've been sent. More

by DONOVANKRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2025

Bell Honda responded

We sincerely regret that your experience did not meet expectations. Providing honest and reliable service is a top priority, and it’s concerning to hear that you feel otherwise. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can better understand the situation.

February 02, 2025

Dealership Rating
Employee Rating

Service dept was on point. Faith did an amazing job communicating the services needed, followed up with us on the timeframe and was accurate on the quote provided. More

by ELITEWINDOWTINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Faith in Service

Feb 04, 2025

Bell Honda responded

Thank you! We're thrilled to hear that Faith provided excellent service and clear communication. Your satisfaction means the world to us, and we look forward to serving you again in the future!

February 02, 2025

Dealership Rating
Employee Rating

I’m very happy with the service department at Bell Honda. Excellent communication. Prompt service. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Bell Honda responded

Anne, we’re thrilled to hear about your positive experience with our service department! Our team strives to provide excellent communication and prompt service, so it’s great to know we hit the mark. Thank you for your kind words and for choosing Bell Honda!

January 31, 2025

Dealership Rating
Employee Rating

Service was Awesome! They were Very helpful, and they go the extra mile 😍. I will def be back. More

by Angelawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Bell Honda responded

Thank you! We're thrilled to hear you had an awesome experience with us. Our team loves going the extra mile for our customers. We can't wait to welcome you back!

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