Joshua Hansmeier | Page 73

Best service center! Thank you so much to Josh Hansmeier! He’s always so nice and I make an appt with him every visit. He always has my best interest in mind. Thank you so much to Josh Hansmeier! He’s always so nice and I make an appt with him every visit. He always has my best interest in mind. More

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Terrible Service and aggressive salespeople- Do not use. This is the worst experience with service I ever had. I was sold a Zaktec application to protect the paint. Later I heard this application is useless This is the worst experience with service I ever had. I was sold a Zaktec application to protect the paint. Later I heard this application is useless. Since I paid for it, I went for the application after 6 months. The car was barely washed after 4 hours of wait. They gave the car to me, deceitfully telling me Zactec was applied. But No Zaktec application the 1st time, the car was barely washed. There was never a reminder after a year for the 2nd application. So I called and made an appointment. They told me 3 hours max., because of my 1st experience. After 3 hours the car was in the parking lot, not even washed. Went over to sales and told them I don't want this service anymore, I want a pro-rated refund. They said no refunds on this. I drove the car off the lot and no one knows that I did. The sales people were aggressive, the service was bad. I advice that prospective buyers use a different Dealer. More

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WOW customer service experience.. WOW...those are the words that come to Mind after my Over the top Customer Service that I had service manger Josh Hansmeier and his Partner Seth Gosh. WOW...those are the words that come to Mind after my Over the top Customer Service that I had service manger Josh Hansmeier and his Partner Seth Gosh...and would also like to give a great Thanks to the Tech Scott S for taking care of our Gigi..We were given the best service that i could as for ask a not so happy customer because of the condition my CRV was in..we were given the best options, offered a rental, and took care of all the Extended warranty.. Thanks again Josh, Seth and Tech Scott very happy.. More

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Amazing care and service. We went to try to get our warranty for our battery, turns out the dealership we bought it from has to do it despite them sending us to Bell Honda. Wel We went to try to get our warranty for our battery, turns out the dealership we bought it from has to do it despite them sending us to Bell Honda. Well, Bell Honda wasn't going to miss an opportunity to impressed and were completely courteous, and gave us a free car wash and checked our tires and pumped them up for us. Thank you Bell! More

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Restoring Customer relationships My inicial visit with Bell Honda was not a good one. After speaking with Gwen, I was assigned to a new service advisor Joshua H. He was more than kind My inicial visit with Bell Honda was not a good one. After speaking with Gwen, I was assigned to a new service advisor Joshua H. He was more than kind and helpful. He made up for the awful initial experience and works very closely with Enterprise to ensure my needs as a customer were met. Thanks AGAIN! More

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