Joshua Kern | Page 61

they care about me and my business! I have been buying and servicing my cars from and at Park Place Motor Cars in Rochester, MN now for about 18 years and my experience has always been p I have been buying and servicing my cars from and at Park Place Motor Cars in Rochester, MN now for about 18 years and my experience has always been positive. Both the BMW and Audi service department has been there to answer my wife and my questions, both on the phone and via email. Being able to schedule service online is also a huge plus for me too! In regard to sales, Ron Thrune has been my go to guy now for all but my first car I bought at Park Place and can always count on him to respond to calls, emails, and text messages. My most recent transaction with Ron was when I was on my way out of the country for work and between texts and emails, I got the info I needed to lock in my sale while I was at 37000 feet and had the car waiting for me ready to go the day after I returned from my trip. Being able to work electronically is a must for me and Park Place seems to know how to do just that for their customers. I would not hesitate to recommend Park Place for anyone looking for a BMW or Audi and I know I will be back in a few years when my lease is up! More

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First service encounter Had my first encounter with service department. Professional, quick. Special thanks to Joshua Kern for his attention to details and competence. He ans Had my first encounter with service department. Professional, quick. Special thanks to Joshua Kern for his attention to details and competence. He answered all my additional questions as well. More

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great experience with Park Place We have done business with Park Place for 2 previous purchases and really enjoyed the service and audis. Frank, our salesman, was pleasant, positive We have done business with Park Place for 2 previous purchases and really enjoyed the service and audis. Frank, our salesman, was pleasant, positive and professional--never pushy and always patient with our many trips to talk with him. We would highly recommend him as a person to go to as he made it so easy. We had been discussing a new car in the last year and he was always welcoming and friendly. Joshua, our service rep, is another asset to the company. Having him as "part of the purchase"made it an easy decision. Matt, the Audi mechanic, knows the car and is always reliable for solving a problem. More

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Excellent experience I bought an Audi for my wife and dealt with Frank Galvan. Frank was very helpful and informative. I also had questions on future service if I bought t I bought an Audi for my wife and dealt with Frank Galvan. Frank was very helpful and informative. I also had questions on future service if I bought the car, which were answered by Joshua Kern in great detail. I also dealt with Myron Gayles when I was negotiating the price I wanted to pay. Myron was very professional and made me feel good about the purchase. (even though it was higher than I wanted to pay ;) ) I would recommend Park Place to my family and friends. Good job guys! More

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Josh referred me to Ryan-I was impressed with the A4 loaner Great team work- Patience and understanding- Made me feel important and appreciated- I have always been treated with respect- The team, makes thin Great team work- Patience and understanding- Made me feel important and appreciated- I have always been treated with respect- The team, makes things right-if any issues - Family has purchased vehicles since 1981- More

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First audi service appointment This was my first service appointment for my 2016 Audi A6. My car received a thorough check up and I received helpful information from Joshua K. The This was my first service appointment for my 2016 Audi A6. My car received a thorough check up and I received helpful information from Joshua K. The shuttle service is a great feature for customers. Even though this dealership is approximately two hours away from my home, I will likely continue to make the trip because I feel I can trust that I will receive quality service from experienced mechanics. More

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Great car buying experience! Great dealership! Friendly, very fair; great price on new car and good value for our trade in. Ryan Korte was fantastic; very friendly, great and ti Great dealership! Friendly, very fair; great price on new car and good value for our trade in. Ryan Korte was fantastic; very friendly, great and timely communication, went out of his way to make sure we were happy with the process and that we understood all the features of our new car. He is a man of integrity. Whole process was very efficient. James Taylor also was great and provided valuable assistance. And Joshua Kern is the best service provider! More

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Hassle-Free Sean & Ryan both helped with the sale. They got everything rolling on their end (paperwork, vehicle detail etc.) so when I showed up the process was Sean & Ryan both helped with the sale. They got everything rolling on their end (paperwork, vehicle detail etc.) so when I showed up the process was smooth as possible. Thanks for the excellent service. More

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First Oil Change We needed to get our first oil change on our recently purchased Audi A4. The service team was courteous and professional.I was able to pay for my oil We needed to get our first oil change on our recently purchased Audi A4. The service team was courteous and professional.I was able to pay for my oil change before I picked up the car! More

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Service Joshua and the Audi dealership are very professional, friendly and most importantly good at what they do. Joshua bent over backwards to ensure that my Joshua and the Audi dealership are very professional, friendly and most importantly good at what they do. Joshua bent over backwards to ensure that my car would be fixed even though he couldn’t have it looked at right away. Without hesitation, I was given a loner car to use until they could get my A4 fixed. It's very refreshing to find a shop that truly cares for the customer and is willing to go the extra mile. THANK YOU! More

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