Joshua Marquis | Page 12

Excellent Service Josh Marquis provides excellent service and is a pleasure to work with. He makes suggestions for additional work that the vehicle may need, but does n Josh Marquis provides excellent service and is a pleasure to work with. He makes suggestions for additional work that the vehicle may need, but does not hard sell it. Josh takes care of his customers. More

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Josh is an excellent service manager. I always get great service with excellent employees in every area. They always accommodate my need for a loaner should I need one. The waiting area I always get great service with excellent employees in every area. They always accommodate my need for a loaner should I need one. The waiting area is also very accommodating and always clean. More

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Professional and thoughtful While waiting for my Lexus to be serviced I was offered a loaner car to run errands. It was very helpful to be able to multitask! While waiting for my Lexus to be serviced I was offered a loaner car to run errands. It was very helpful to be able to multitask! More

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Cost of Bill The only piece of the visit that I question each time is labor, which was a large part of the bill. I don't believe it provides the hourly rate and t The only piece of the visit that I question each time is labor, which was a large part of the bill. I don't believe it provides the hourly rate and the amount of hours worked on the bill. Lexus can be screwing me price wise for all I know. I might be wrong, but that's my recollection. Josh is excellent and knows his stuff- I would use him every time.. I think Lexus should include labor specifics to keep things honest. More

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Excellent service The service department was able to schedule an appointment within 24 hours. Service completed too care of the problem I was having. Service advisor k The service department was able to schedule an appointment within 24 hours. Service completed too care of the problem I was having. Service advisor keep me posted throughout the service while I waited. More

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Always dependable superior service from people that are professional, competent and amiable. A facility that is comfortable that's been designed around the customer and with a Lexus from people that are professional, competent and amiable. A facility that is comfortable that's been designed around the customer and with a Lexus... couldn't ask for more... I don't think they are missing any pieces to the puzzle. More

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Consistent Excellent Service!! One would be hard pressed to find a better dealership. I always receive cheerful, competent and excellent service. Always get treated like royalty. Hi One would be hard pressed to find a better dealership. I always receive cheerful, competent and excellent service. Always get treated like royalty. Highly recommend! More

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2011 IS 250 79,000 servicing Servicing was excellent and did not take long. Service waiting area was comfortable with coffee , bagels and other food and beverage items. Time was s Servicing was excellent and did not take long. Service waiting area was comfortable with coffee , bagels and other food and beverage items. Time was spent with sales people looking over 2018 models and new vehicle is under consideration. All personnel were very professional. Kudos to Ira Lexus of Manchester for a top notch dealership. More

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Josh always makes it work.. I always get the car back cleaner than when I brought it in, great service..... great value... and again, Josh always does his best to ensure that I a I always get the car back cleaner than when I brought it in, great service..... great value... and again, Josh always does his best to ensure that I am satisfied ....... can't get any better then that..... More

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35000 mile service Always treated with respect and quick resolutions. It’s a very friendly group of people I enjoy doing business with. I’ve been coming to Ira Lexus now Always treated with respect and quick resolutions. It’s a very friendly group of people I enjoy doing business with. I’ve been coming to Ira Lexus now for almost 3 years and Have dealt with Joshua and Barry during that time . Both of them always make you feel comfortable.. More

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