Joshua North | Page 3

Grand Prairie Ford responded

Thank you for sharing your feedback. We’re glad to hear that we were able to work with you on the price, but we're sorry to hear that you feel there were hidden fees. We’d like to make sure this matter is resolved to your satisfaction. Please reach out to Maricela Vera at Mvera@grandprairieford.com. Your experience is important to us, and we want to ensure everything is taken care of.

Grand Prairie Ford responded

Thank you for sharing your experience! We're so happy to hear that Joshua and Eric made the purchase process smooth and easy, and that your daughter is enjoying her college vehicle. It's great to know that she’s happy with her new car. We appreciate your trust and look forward to helping you again in the future!

Grand Prairie Ford responded

Thank you for sharing your experience with us. We are sorry to hear that your visit did not meet your expectations. We're glad to hear that Josh was helpful, but we're sorry for the delays and the lack of communication from other staff members. Your feedback is important to us, and we'd love to address the issues you've mentioned. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will assist you in resolving this matter. We appreciate your time and look forward to hearing from you.

Grand Prairie Ford responded

We appreciate your feedback regarding your vehicle purchase. We strive for transparency and will address your concerns to ensure better service in the future. Please reach out to Maricela Vera at Mvera@grandprairieford.com to discuss your concerns.

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent and timely experience with us. We truly appreciate your kind words and are glad you found our team cooperative, organized, and straightforward. We look forward to assisting you again in the future!

Grand Prairie Ford responded

Thank you for your great review! We're thrilled to hear that you had an excellent experience with our service, and that our team was cooperative, organized, and straightforward. It seems like there may have been a typo with "cat" instead of "car," but we appreciate your feedback nonetheless and look forward to assisting you again in the future!

Grand Prairie Ford responded

Thank you for sharing your feedback. We're glad to hear your overall experience was decent, but we apologize for not meeting expectations when it comes to the final details of your vehicle. We understand the importance of receiving a fully detailed car and a full tank of gas, and we’ll make sure this is addressed moving forward. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com so we can discuss how we can improve your experience further.

Grand Prairie Ford responded

Thank you for your wonderful review! We’re delighted to hear that our staff made your buying experience easy and comfortable. Creating a friendly and helpful environment is our top priority, and it's rewarding to know that we achieved that for you. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out!

Grand Prairie Ford responded

Thank you for your review! We're glad to hear that you found our staff friendly and that you enjoyed the clean and energetic atmosphere of our dealership. It's wonderful to know that the process of getting your vehicle was easy for you. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team. Providing great service and building strong relationships with our customers is our top priority, and we’re glad that was reflected in your visit. We appreciate your kind words and look forward to assisting you again in the future!