Best customer service and they went above and beyond to
make us happy and find a car we wanted. Very professional and courteous staff. Josh, Kelly, Mo, and Mike all made sure we were 100% satisfied.
make us happy and find a car we wanted. Very professional and courteous staff. Josh, Kelly, Mo, and Mike all made sure we were 100% satisfied.
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by Ashu
Other Employees Tagged:
Kelly Donku
Sep 30, 2026 -
Bill Jacobs BMW responded
Hi Ashu, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Client Asvisor, Joshua Schneider was helpful and
transparent throughout the negotiation stage and he and the business office efficiently closed this out of state deal
transparent throughout the negotiation stage and he and the business office efficiently closed this out of state deal
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by Sachem63
Jul 26, 2026 -
Bill Jacobs BMW responded
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently purchased a new BMW x2 from Bill Jacobs BMW in
Naperville, and the experience was excellent from start to finish. Josh Schneider provided outstanding customer service--knowledgeable, transparent,
Naperville, and the experience was excellent from start to finish. Josh Schneider provided outstanding customer service--knowledgeable, transparent, and attentive throughout the entire process. The dealership was organized, efficient, and easy to work with. I'm extremely pleased with my new BMW and highly recommend both Bill Jacobs BMW and Josh Schneider!
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by gmasandy2009
Jul 02, 2026 -
Bill Jacobs BMW responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 02, 2026 -
Bill Jacobs BMW responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Josh at Bill Jacobs was great!
He made our experience easy and showed us all of our options clearly and met our needs perfectly.
He made our experience easy and showed us all of our options clearly and met our needs perfectly.
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by Matt
Jun 26, 2026 -
Bill Jacobs BMW responded
Hi Matt, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Josh was very attentive to our needs and very
knowledgeable of the product and brought everything together in the deal we wanted. I would highly recommend him to anyone seking to buy a BMW.
knowledgeable of the product and brought everything together in the deal we wanted. I would highly recommend him to anyone seking to buy a BMW.
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by Jimnachtwey3
Other Employees Tagged:
Mo
Apr 14, 2026 -
Bill Jacobs BMW responded
Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Excellent service all around.
We are repeat customers. Do not hesitate to buy here! Wonderful!
We are repeat customers. Do not hesitate to buy here! Wonderful!
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by vickielynn1984
Mar 24, 2026 -
Bill Jacobs BMW responded
Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Recently bought X5 from this dealer.
This is one of the best dealers in the Naperville area. Josh is an awesome sales person. Thanks Bill Jacobs for a very pleasant car buying experience
This is one of the best dealers in the Naperville area. Josh is an awesome sales person. Thanks Bill Jacobs for a very pleasant car buying experience.
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by Andy
Mar 09, 2026 -
Bill Jacobs BMW responded
Hi Andy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Mar 10, 2026 -
Bill Jacobs BMW responded
Hi Andy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!
Really smooth process all around.
I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great.
I had to quickly replace my wife’s car and I was able to negotiate a very fair price in a very timely manner. Josh was great.
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by dylan
Feb 13, 2026 -
Bill Jacobs BMW responded
Hi Dylan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Feb 13, 2026 -
Bill Jacobs BMW responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Josh was great because he came in on his day off.
And we very much appreciate that.
And we very much appreciate that.
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by Kfritz5959
Jan 22, 2026 -
Bill Jacobs BMW responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This was our 5th car purchased there and always a
great/seamless experience between sales and financing!
great/seamless experience between sales and financing!
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by mkennedy3
Jan 22, 2026 -
Bill Jacobs BMW responded
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!