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Joshua Scudder
Joshua Scudder at Olathe Dodge Chrysler Jeep RAM
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Joshua Scudder | Page 6

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Joshua Scudder

February 06, 2024

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Took good care of me and very nice Made sure i knew exactly what i needed for my truck More

by leonlay33
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Feb 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thanks for trusting us with your truck needs! We'll see you next time. Safe travels!- The Olathe Dodge Chrysler Jeep Ram Team

February 03, 2024

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Joshua made sure all my needs were taken care of, my jeep has never ran this well. More

by Kassidymcarpenter
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Feb 05, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Kassidy! Thank you for leaving us this five-star review and the kind words about Joshua from our Olathe Dodge Chrysler Jeep Ram service team! We'll see you next time!

February 01, 2024

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Very friendly. Thorough job of explaining everything. Have a timeline of when my car would be finished More

by JANISGRANDON
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Feb 02, 2024

Olathe Dodge Chrysler Jeep RAM responded

Janis, we're glad to know you had a positive experience at Olathe Dodge Chrysler Jeep Ram. Our team always aims to keep our customers informed and comfortable throughout the process. Thanks for your feedback!

January 31, 2024

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They stripped the wheel lug when they rrotated the tires. Had to wait 5 days for it to be repaired. More

by Josh
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Feb 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Josh, We're disappointed to hear about this experience. We never want our customers to be unhappy with their visit and want to help resolve this situation. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

January 31, 2024

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Efficient; engine lights on when I went to leave, was quickly resolved and able to get on my way. More

by Rich Collins
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Feb 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your experience, Rich! We hope you won't hesitate to reach out if our Olathe Dodge Chrysler Jeep Ram team can be of service again in the future!

January 27, 2024

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It wasn't good. They overcharged me and took to long for services Not a good experience More

by tjbras
Recommend Dealer
No

Other Employees Tagged: Joshua Scudder

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Jan 29, 2024

Olathe Dodge Chrysler Jeep RAM responded

We regret to hear about this experience and appreciate you letting us know. We never want a customer to feel like they had anything but a five-star experience, and hope you will reach out to discuss these concerns with us. Thank you, Tony Acock - Service Manager - 9137803700

January 23, 2024

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In the end it seems to have been fixed. We'll see. Your stupid texting solution is pathetic which leads to terrible communication. I received no status reports and then learned late afterno More

by msewalson
Recommend Dealer
No

Other Employees Tagged: Joshua Scudder

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Jan 24, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience that occurred throughout your experience. Your feedback is appreciated and will be utilized to help us improve our communication moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

January 14, 2024

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Joshua was having a 'bad day with no help' and it really showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep More

by LDSAPPY
Recommend Dealer
No

Other Employees Tagged: Joshua Scudder

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Jan 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to hear about your experience. It's important that our team provides clear, helpful service and it sounds like we fell short in this instance. I'd appreciate the opportunity to look into this further for you. Please feel free to reach out directly so we can discuss the situation in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

January 13, 2024

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Friendly and efficient The staff was friendly, they were able to schedule my oil change right away. More

by amandaholtgraves
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Jan 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Amanda! Thank you for leaving us this five-star review and kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

January 13, 2024

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Na Let customers know about the upcharge of 3 % to use credit card payment before customer pays. Also attach mileage sticker to windshield when changing oil More

by johnv.morton
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

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Jan 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

John, thanks for your feedback. We'll certainly take note of the points you've raised. Your input helps us improve and we hope to see you again in the future here at Olathe Dodge Chrysler Jeep Ram!

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