Current Mazda owner on the search for my next Mazda - I
     called Mazda Roseville to talk about what I was looking for & the situation with my vehicle. From the initial phone call to Mazda Roseville, in perso
     called Mazda Roseville to talk about what I was looking for & the situation with my vehicle. From the initial phone call to Mazda Roseville, in person meeting & test drive to the wave goodbye as I drove away in my new car, Nate Shirey was absolutely amazing to work with!  Very professional, extremely knowledgeable & informative on all things Mazda as well as general car buying/leasing questions.  Nate was very friendly and patient with all of my questions. There was never any pressure from Nate – he spent extra time working with both Finance & Service to get me the max trade in value on my old car and work a great deal on the new one. Very smooth process from beginning to end. A special thank you to Max C. in Finance as well for working with me to finalize the deal, taking extra time to ensure all of my concerns were addressed & sharing his wealth of knowledge on gap insurance, financing, leasing, etc.. I got an awesome deal that met my requirements on a brand new Mazda CX5. Top notch service. Impressive, streamlined process and great warranty terms. I highly recommend this dealership. Ask for Nate in Sales - he's the best!
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    by KASSIMARTINEZ
        
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                    Feb 14, 2025 -
                    
                        Mazda Roseville responded
                        Kassi, 
Thank you so much for your wonderful review! We’re thrilled to hear that Nate provided such an excellent experience from start to finish, and we’ll be sure to pass along your kind words to him. It's great to know that his professionalism, knowledge, and dedication to your satisfaction made the process smooth and enjoyable. We're also happy to hear that Max was able to assist you in finalizing the deal and addressing your concerns. Congratulations on your new Mazda CX-5! We're grateful for your recommendation and look forward to serving you again in the future. Enjoy your new ride! 
                     
                 
         
 
 
    
    
    
    this place used to be amazing but over the last few
     months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewher
     months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewhere. 
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    by GFOWLER6363
        
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                    Nov 19, 2024 -
                    
                        Mazda Roseville responded
                        Thank you for sharing your feedback. We're sorry to hear that your recent visits have not met the high standards you’ve come to expect from us. We value your loyalty and take your concerns about pricing and service seriously. Please feel free to reach out to our Service Manager, Bobby Shields, at 916-755-5630, so we can learn more about your experience and work toward regaining your trust. 
                     
                 
         
 
 
    
    
    
    They knew their vehicles, they saved me a lot of
     aggravation. There was quick service.
     aggravation. There was quick service.
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    by michael@moreplumbing.com
        
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                    Nov 13, 2024 -
                    
                        Mazda Roseville responded
                        Michael,
Thank you for the 5-star review! We are so glad you had a seamless service visit with us. We look forward to the next time we can assist you! 
                     
                 
         
 
 
    
    
    
    i had great service everyone was very professional and
     very effiecient and very nice and my car was ready on time
     very effiecient and very nice and my car was ready on time
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    by renee96
        
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                    Nov 11, 2024 -
                    
                        Mazda Roseville responded
                        Renee, 
Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you! 
                     
                 
         
 
 
    
    
    
    The team was efficient and pleasant.
     Indin’t have many miles on my car so I have lityle to say.
     Indin’t have many miles on my car so I have lityle to say.
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    by chalelightner
        
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                    Nov 11, 2024 -
                    
                        Mazda Roseville responded
                        Thank you for the 5-star review! We are so glad your visit with us was seamless and enjoyable. We look forward to a long-lasting relationship! 
                     
                 
         
 
 
    
    
    
    Great Job.
     Always friendly and professional.. I appreciate good service when it comes to my car. 
     Always friendly and professional.. I appreciate good service when it comes to my car. 
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    by cynthiamarsico
        
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                    Nov 11, 2024 -
                    
                        Mazda Roseville responded
                        Cynthia, 
Thank you so much for the kind words! We are so glad you had a wonderful experience with us. We look forward to continuing to serve you for many years to come! 
                     
                 
         
 
 
    
    
    
    Quick, easy, friendly, thorough, efficient and kept me
     aware of progress on vehicle.  Did everything requested in a timely manner.  Thank you.
     aware of progress on vehicle.  Did everything requested in a timely manner.  Thank you.
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    by riverkids2
        
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                    Nov 07, 2024 -
                    
                        Mazda Roseville responded
                        Thank you for the kind words! We are so glad your service visit was seamless and efficient. We look forward to the next time we can assist you! 
                     
                 
         
 
 
    
    
    
    Once I was able to get in, the service was great.
     It took three weeks to get in because no loaner cars were available.
     It took three weeks to get in because no loaner cars were available.
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    by richdubose
        
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                    Nov 05, 2024 -
                    
                        Mazda Roseville responded
                        Rich, 
Our sincerest apologies for the wait on your service. Loaners are first come first serve and at times some of those services run longer than anticipated due to waiting on parts or warranty approvals. Although no excuse, we appreciate your patience and want you to know we truly value your business. 
                     
                 
         
 
 
    
    
    
    thank you always to Josh.
     very courteous, professional, helpful addressing any questions i had.. i appreciate the extra  help he provided me when o had issues with the apple c
     very courteous, professional, helpful addressing any questions i had.. i appreciate the extra  help he provided me when o had issues with the apple car play. 
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    by TRUDELLDAVID1
        
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                    Oct 31, 2024 -
                    
                        Mazda Roseville responded
                        Thank you for the 5-star review! We are so glad to hear that Josh was amazing help! Our customers are our top priority and we're happy to know we hit the mark! We appreciate the kind words and look forward to a long-lasting relationship! 
                     
                 
         
 
 
    
    
    
    Always ready to help with our selection of vehicles and
     leasing arrangements.  This was our fifth Mazda.  
     leasing arrangements.  This was our fifth Mazda.  
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    by rdkeefe72
        
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                    Oct 30, 2024 -
                    
                        Mazda Roseville responded
                        Thank you for your continued loyalty and for choosing us! We're always here to help with vehicle selection and leasing arrangements, and it's wonderful to know we’ve earned your trust over the years. We look forward to serving you again in the future. Enjoy your new Mazda, and thank you for being part of our family!