Niki Hutchens
Niki Hutchens at Mazda Roseville

Niki Hutchens

Service Advisor

Mazda Roseville

830 Automall Dr
Roseville, CA 95661

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Niki Hutchens

July 02, 2026

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Employee Rating

Always a pleasure going to have my car serviced there,everyone is always friendly and helpful. More

by duster340blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Brink

Jul 02, 2026

Mazda Roseville responded

We're so glad to hear your service visits continue to be a positive experience. Thank you for your continued trust in Mazda Roseville, we look forward to seeing you again!

July 01, 2026

Dealership Rating
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Didn't get me a loner for my new car with warranty as promised. They kept my car for 9+ days More

by wiggins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan

June 19, 2026

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Dealer advocated successfully with Mazda USA for goodwill warranty repair of the infamous Ghost Touch issues on our CX5, at no cost! Repaired quickly and well. Loaner vehicle provided. A class act! More

by GARZAE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Mazda Roseville responded

We’re so happy to hear our team was able to help resolve the issue and that the repair was completed quickly. We're also glad a loaner vehicle was available, and the entire experience met your expectations. Thank you for your kind words and for trusting Mazda Roseville with your Mazda CX-5. We truly appreciate your support!

June 11, 2026

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Employee Rating

Nikki and the tram are great and very hospitable every time we have ever brought our car in for service. More

by abboudstony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Mazda Roseville responded

We’re so happy to hear Nikki and our team continue to provide a great experience every time you visit. Thank you for your kind words and for trusting Mazda Roseville with your vehicle!

June 06, 2026

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Nikki was amazing in expediting my service maintenance oil change and point inspection with excellent customer service More

by wiggins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Mazda Roseville responded

We’re so happy to hear Nikki took great care of you during your visit. Thank you for choosing Mazda Roseville for your service needs. We appreciate your support and look forward to seeing you again!

December 16, 2025

Dealership Rating
Employee Rating

Roger was great to work with and got us into the vehicle we wanted. He was knowledgeable and helpful. More

by Ashley Cobb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Roger Thurman, Wynette Myers , Jaik

Dec 17, 2025

Mazda Roseville responded

Ashley, Thank you for taking the time to share your experience! We’re so glad to hear that Roger was great to work with and helped get you into the vehicle you wanted. His knowledge and helpful approach truly make a difference. We appreciate your business and look forward to assisting you again in the future!

June 29, 2025

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Good Service, efficient follow up and additional personal touches (Christian coming out to my house twice) by the Sales team made for a very positive experience. The Service team also did good work adding on More

by fishtacoeater
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nino Christian Alaman

Jun 30, 2025

Mazda Roseville responded

We appreciate you sharing your experience with us! Christian and the Sales team love providing that extra personal touch, and we’re happy the Service team met your expectations with the tow hitch installation. Thank you for choosing us!

April 26, 2025

Dealership Rating
Employee Rating

My sales associate took great care of me. He had everything ready to go and was able to get me in and out in no time at all. More

by Jessefa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Cuadras , Steven Harris

Apr 28, 2025

Mazda Roseville responded

Jessefa, Thank you for your 5-star review! We are so glad that our team was able to take great care of you and show you just how easy the car-buying process can be. We look forward to a long-lasting relationship!

February 16, 2025

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Employee Rating

Your sales representative. Paul Anthony, was exceptional! He welcomed me to Mazda, asked me how he could help me and after i informed him that i was looking for a sports car fo More

by clancyward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Cuadras

Feb 17, 2025

Mazda Roseville responded

Thank you so much for your wonderful feedback! We're so glad to hear that Paul and Max provided you with such a positive experience. It's great that Paul was able to find exactly what you were looking for, and that your wife loved the hard-top convertible! We're also thrilled to hear that Max made the financial process easy to understand. We truly appreciate you taking the time to share your experience, and we'll be sure to pass along your compliments to Paul, Max, and the rest of the team. If you ever need anything in the future, please don't hesitate to reach out. Enjoy the new car, and thanks again for choosing us!

December 07, 2024

Dealership Rating
Employee Rating

From the bottom to the top, the employees seem like they do one thing very well, and that’s care. More

by krugertractors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Mazda Roseville responded

Thank you so much for the kind words! We're so glad to hear that our team's genuine care stood out to you. At Nissan of Elk Grove, we always strive to create an exceptional experience for our customers. Your feedback means the world to us—thank you for choosing us!

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