Joshua Ware

Almost Awesome experience. I think you guys should hire more help to drive down wait times, and also fix the software in your app so you’re not booking multiple people for the I think you guys should hire more help to drive down wait times, and also fix the software in your app so you’re not booking multiple people for the same time slots (example: 8 people for an 11:15 AM oil change for one service Tech, which was my experience)…. Other than that Customer/Service was good More

by mr.armstrong186 Verified Customer Verified Customer

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Didn't get a text when parts came in, as I was told would happen. I went in to check on it the parts were available and got scheduled. After that all went well. happen. I went in to check on it the parts were available and got scheduled. After that all went well. More

by joncgatewood Verified Customer Verified Customer

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Didn't get a text when parts came in, as I was told would happen. I went in to check on it the parts were available and got scheduled. After that all went well. happen. I went in to check on it the parts were available and got scheduled. After that all went well. More

by joncgatewood Verified Customer Verified Customer

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The customer service, video of my service request and ease of booking an appointment was nothing short of amazing! Thanks Roger & the guy who made my video! ease of booking an appointment was nothing short of amazing! Thanks Roger & the guy who made my video! More

by fdbritt Verified Customer Verified Customer

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Advisor was great. TJust a scheduled oill change, tire rotaion & multipoint insp...took 1.5 hrs so was longer than I anticipated, but no worries. TJust a scheduled oill change, tire rotaion & multipoint insp...took 1.5 hrs so was longer than I anticipated, but no worries. More

by freespirit Verified Customer Verified Customer

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I had to call in the evening to find out if my car was done and ask for a lyft.very inconvenient. My car was brought in at 8 am and it was 530 pm. I was scrambling to see if I needed an alternate way to g done and ask for a lyft.very inconvenient. My car was brought in at 8 am and it was 530 pm. I was scrambling to see if I needed an alternate way to get to work . What would have happened if I did not call? More

by denise.l.mckenna.jble Verified Customer Verified Customer

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Great guest lounge! Fantastic customer service! My son watched a kid’s show and came home with a giraffe rubber ducky after waiting to get the oil changed. Fantastic customer service! My son watched a kid’s show and came home with a giraffe rubber ducky after waiting to get the oil changed. More

by EBDITTMAN Verified Customer Verified Customer

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They add extra fees into their "quote". I would definitely recommend taking your vehicle elsewhere. I would definitely recommend taking your vehicle elsewhere. More

by Jjhenneman Verified Customer Verified Customer

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Very happy with the service. Completed all tasks and did the tire pressures as well Completed all tasks and did the tire pressures as well More

by BRIAN_LOSE1Y Verified Customer Verified Customer

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My service advisor was great. We were able to work through several communication issues and he took care of everything I needed. We were able to work through several communication issues and he took care of everything I needed. More

by USSERYT1 Verified Customer Verified Customer

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