I had an excellent experience at Russ Darrow!
My salesman, Josh Washington, was outstanding from start to finish. He was patient, honest, knowledgeable, and truly listened to what I needed. Josh
My salesman, Josh Washington, was outstanding from start to finish. He was patient, honest, knowledgeable, and truly listened to what I needed. Josh made the entire process smooth, stress‑free, and even enjoyable. Thanks to him and the manager , I drove away in a brand‑new car that I absolutely love. If you're looking for a great car-buying experience, I highly recommend asking for Josh!
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by Justice bowers
Mar 02, 2026 -
Russ Darrow Mitsubishi responded
It’s great to hear Joshua provided honest and knowledgeable guidance throughout your purchase. We’re delighted that your new Mitsubishi Outlander has you enjoying a smooth, stress-free experience. Thank you for recommending Joshua to anyone looking for a standout purchase.
Rob Karas
rob.karas@russdarrow.com
Joshua was incredible—considerate and highly
professional. I absolutely love my new car and the overall experience was so positive that I keep recommending friends and family to see Josh wheneve
professional. I absolutely love my new car and the overall experience was so positive that I keep recommending friends and family to see Josh whenever they’re car shopping.
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by Stayy T
Mar 01, 2026 -
Russ Darrow Mitsubishi responded
It’s fantastic to hear Joshua’s professionalism made your experience so positive. We’re glad you’re loving your Toyota 4Runner Hybrid and truly appreciate you sending friends and family his way. Thanks for sharing your feedback!
Rob Karas
rob.karas@russdarrow.com
Very good customer service.
Friendly experience. Awesome job. I like my new car, you have a very good car service.
Friendly experience. Awesome job. I like my new car, you have a very good car service.
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by Rosa
Feb 28, 2026 -
Russ Darrow Mitsubishi responded
Thank you for sharing your positive experience with Joshua and our team. We’re thrilled you’re enjoying your new Mitsubishi Eclipse. Please reach out anytime you need assistance.
Rob Karas
rob.karas@russdarrow.com
Very good!
Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end
Josh was very helpful. Explained options very well. Was very accommodating through out my entire process. Beginning to end
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by DIKUO
Verified Customer
Verified Customer
Feb 13, 2026 -
Russ Darrow Mitsubishi responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mitsubishi!
Rob Karas
rob.karas@russdarrow.com
Feb 12, 2026 -
DIKUO responded
Josh Was very helpful, patient and understanding. He explained all options very well and answered all questions. Josh was very accomadating throughout the entire process of the sale. Beginning to end, when I drove away!!!
Feb 19, 2026 -
DIKUO responded
Excellent
Everyone was great.
One of the easiest car buying experiences I've ever had. Would do it again.
One of the easiest car buying experiences I've ever had. Would do it again.
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by andyromanowski31
Jan 28, 2026 -
Russ Darrow Mitsubishi responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Rob Karas
rob.karas@russdarrow.com
Sales manager changed the price after we negotiated
didn’t find out until after they already took my down payment
didn’t find out until after they already took my down payment
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by B0RAD6
Verified Customer
Verified Customer
Jan 09, 2026 -
Russ Darrow Mitsubishi responded
I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you.
Darion Mcmiller
darion.mcmiller@russdarrow.com
One of our best experiences we have had at a car dealer.
Josh the car salesman was wonderful.
Josh the car salesman was wonderful.
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by sassykat20052005
Dec 27, 2025 -
Russ Darrow Mitsubishi responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Honest and fair people who care about doing their job
properly. Nothing about the place felt predatory. Would 100 percent do business with them again.
properly. Nothing about the place felt predatory. Would 100 percent do business with them again.
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by jjea10
Dec 13, 2025 -
Russ Darrow Mitsubishi responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Very professional and transparent about everything
everyone in the establishment were very welcoming and my sale’s person Josh was amazing the overall experience was great!!
everyone in the establishment were very welcoming and my sale’s person Josh was amazing the overall experience was great!!
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by murrellbradon99
Dec 12, 2025 -
Russ Darrow Mitsubishi responded
Here at Russ Darrow Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Every one very friendly be nice And quick work done.
Explain everything.Thank you very much
Explain everything.Thank you very much
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by ANAVEED7860
Verified Customer
Verified Customer
Dec 10, 2025 -
Russ Darrow Mitsubishi responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mitsubishi!
Darion Mcmiller
darion.mcmiller@russdarrow.com