Joshua Youngblood | Page 19

This was by far the worst experience I've had with Findlay Kia. To the point that I will be looking for a new Kia dealership where to service my Kia EV6 going forward. Not only was there poor communic Findlay Kia. To the point that I will be looking for a new Kia dealership where to service my Kia EV6 going forward. Not only was there poor communication, I had to chase to get answers. After keeping my car for 3 weeks, it was returned to me filthy and dirtier than when I dropped it off. There was a dent on the rear driver fender, the interior was filled with greasy finger prints all over the dash, steering wheel, and interior roof. I also asked for them to retape the seatbelt holder and that wasn't done. My seat was readjusted on my settings and saved so I had to redo my seat adjustments. Overall, I cannot say anything positive about this experience at all. I've been with this dealership since purchasing my car in 2022 so it makes me sad having to leave. However, since the turnover of several key service people, my experience has not been the same. More

by Coppertop Verified Customer Verified Customer

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Fast and good service. Good experience they call me before to remind me about the appointment and also when the service done. Good experience they call me before to remind me about the appointment and also when the service done. More

by ROIP2 Verified Customer Verified Customer

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The service was great. Staff was wonderful. Joshua was very informative Exceptional, respectful and quick Staff was wonderful. Joshua was very informative Exceptional, respectful and quick More

by Marquise145 Verified Customer Verified Customer

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The dealership should have loaner vehicles available instead of offering rideshare credits for long wait times. Also, the dealership needs hot meal options including food delivery credits for long wait instead of offering rideshare credits for long wait times. Also, the dealership needs hot meal options including food delivery credits for long wait time service versus just snacks. More

by KEITH.FRANKLIN1983 Verified Customer Verified Customer

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Joshua was great, he was very helpful and made sure my car w as taken care of, thanks again. car w as taken care of, thanks again. More

by LESFARRIS Verified Customer Verified Customer

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Joshua was both friendly and professional. All work appears to be properly done. I will return for my next service. All work appears to be properly done. I will return for my next service. More

by WIDEENSTEVE Verified Customer Verified Customer

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They work fast to get the job done to get you to where or what you need to do in a timely manner! what you need to do in a timely manner! More

by Skylar L. Verified Customer Verified Customer

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Honest and upfront on cost and timeline for the repairs needed. Also offered uber credit so I could get my son home and not have to wait in the waiting area. needed. Also offered uber credit so I could get my son home and not have to wait in the waiting area. More

by Yviepac7 Verified Customer Verified Customer

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I had a great experience buying my car. Sales consultant Anthony King did an awesome job and made the buying process easy. Anthony, Josh Youngblood and the gentleman in finance all provide Sales consultant Anthony King did an awesome job and made the buying process easy. Anthony, Josh Youngblood and the gentleman in finance all provide exceptional customer service. More

by THORNFIELD13 Verified Customer Verified Customer

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Joshua was professional and kind. He kept me updated throughout the time I was there for my service appointment. I appreciate him and Kia for the service, coffee, water, and snacks av He kept me updated throughout the time I was there for my service appointment. I appreciate him and Kia for the service, coffee, water, and snacks available during the 3 hour appointment. More

by STEPH Verified Customer Verified Customer

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