Jourdan Buras
Jourdan Buras at Price LeBlanc Toyota

Jourdan Buras | Page 6

Service Advisor

Price LeBlanc Toyota

13250 Airline Highway
Baton Rouge, LA 70817

4.8
195 Reviews
4.8

195 Reviews

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195 Reviews of Jourdan Buras

December 12, 2024

Dealership Rating
Employee Rating

Service was performed as promised and on time. I was very pleased and enjoyed the text updates as well. Also appreciated the timeliness and good spirits of the courtesy experience. More

by LAHRINBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service met your expectations and that you enjoyed the text updates. We appreciate your feedback and look forward to serving you again.

December 01, 2024

Dealership Rating
Employee Rating

Everyone was helpful and the wait time was good. Always a good experience when I have my vehicle serviced. More

by ROSA.BABIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave such a positive review, Rosa. We are delighted to hear that you had a good experience with us and that our team was able to assist you efficiently. We look forward to serving you again in the future.

November 23, 2024

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Employee Rating

The service that was performed on tundra was excellent , same day service and employees were very courtesy More

by fdeleon41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Hebert , Nicholas Stevens

Nov 25, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review! It's great to hear that you had an excellent service experience with us and that our employees were courteous. We appreciate your feedback and look forward to serving you again in the future.

November 21, 2024

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Employee Rating

Jourdan from the service department was kind, patient, and went out of his way to get me everything I asked for and needed. Because of him, this is the only Toyota dealership I’ll be using for service now More

by kylebanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your positive experience with Jourdan in our service department. It's great to hear that he was able to provide you with excellent customer service and meet all of your needs. We look forward to serving you again in the future at Price LeBlanc Toyota.

November 18, 2024

Dealership Rating
Employee Rating

The only thing I could mention: I asked that service be sure to check the operation of the left turn signal work accordingly. Since I checked it out before I left and it didn't, I had to return to Price Le More

by ftigers07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Price LeBlanc Toyota responded

Thank you for bringing this to our attention, ftigers07. We're glad to hear that overall you had a fantastic experience with our dealership and service department. We appreciate your feedback and will strive to ensure that all aspects of our service are thoroughly checked in the future. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. If you would like to elaborate further on your experience, please call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

November 15, 2024

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Employee Rating

Nice and courteous all of them were great they done everything they could for us More

by jerrypipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave such kind feedback, Jerry! We are thrilled to hear that our team was able to assist you and provide great service. If you ever need anything in the future, please don't hesitate to reach out.

November 11, 2024

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Employee Rating

I am disappointed with several attempts to upsell services. Especially the injector cleaning which was mentioned to be required every 20,000 miles. This was my 25,000 mile toyota care service. Why More

by tech94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Price LeBlanc Toyota responded

Thank you for sharing your feedback with us, tech94. We apologize for any inconvenience you experienced during your recent service visit. We take your concerns seriously and will address them internally to ensure a better experience for our customers in the future. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

November 08, 2024

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Employee Rating

Always greater service. I especially appreciate the video walk around of my vehicle. Your service department is superior indeed. I’m a long time customer!! More

by eugene.jones698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Price LeBlanc Toyota responded

Thank you so much for your kind words, Eugene! We're happy to hear that you appreciate our service department and the video walk-around of your vehicle. We truly value long-time customers like yourself and look forward to continuing to provide you with excellent service in the future.

November 08, 2024

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Employee Rating

Great thorough information and got me road ready in a few hours with the basic needs covered first. More

by RAMBINART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a review, RAMBINART. We are happy to hear that you had a positive experience at Price LeBlanc Toyota and that we were able to get you road-ready efficiently!

November 04, 2024

Dealership Rating
Employee Rating

Took all day maybe because I dropped it off for a7am appointment they took other cars in front of me Not right 7am to 4:30pm More

by PALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your visit. We will take your comments into consideration as we work to improve our service processes. The Price LeBlanc Toyota team always aims to provide prompt and personalized service for each of our valued customers. If you'd like to elaborate further on your experience, feel free to call Erick Spears, our Service Reviews Manager, at (225)-408-1162.

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