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Jourdan Buras
Jourdan Buras at Price LeBlanc Toyota

Jourdan Buras | Page 7

Service Advisor

Price LeBlanc Toyota

13250 Airline Highway
Baton Rouge, LA 70817

4.8
195 Reviews
4.8

195 Reviews

Write a Review

195 Reviews of Jourdan Buras

October 19, 2024

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Employee Rating

Even with an appointment, wait times are terrible, maybe hire some more techs? Other than that, it was nice More

by coehye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 21, 2024

Price LeBlanc Toyota responded

Thank you for sharing your feedback with us. We appreciate your patience and understanding during your visit. We will definitely take your suggestion into consideration as we strive to improve our service. We would love the opportunity to speak with you further so we can address exactly what went wrong and ensure it doesn't happen again. Feel free to call our Customer Relations Manager, Todd Hodges, at (225) 408-1205.

October 19, 2024

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Employee Rating

I love the staff at Price Leblanc. The service department is top notch and very helpful. More

by SKINNERCAB42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peyton Stevens, Todd Hodges

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Oct 21, 2024

Price LeBlanc Toyota responded

Thank you so much for your kind words, SKINNERCAB42! We are excited to hear that you had a positive experience with our service department. Our team works hard to provide top-notch service to all of our customers.

October 17, 2024

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Employee Rating

Read More Good customer service, vehicle was in and out in a timely manner. Keep up the good work. More

by CORY.LANDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jones

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Oct 17, 2024

Price LeBlanc Toyota responded

Thank you for taking the time to leave us a positive review, Cory. We are glad to hear that you were satisfied with our customer service and the efficiency of our service department. We appreciate your feedback and hope to continue providing you with excellent service in the future.

October 12, 2024

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Employee Rating

As always very great service, I wil always be a loyal customer to Price LeBlanc More

by SARAHLANDRY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Price LeBlanc Toyota responded

Thank you for your loyalty and for taking the time to leave such positive feedback. We are thrilled to hear that you had a great experience with us and look forward to continuing to provide excellent service for all your automotive needs.

October 03, 2024

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Employee Rating

Mostly good all around. Chk engine light keeps coming on for a evap leak. Mech left something loose. More

by guybeveridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Price LeBlanc Toyota responded

We sincerely apologize that your recent visit didn’t meet the standards we strive to uphold, Donna. Your experience with communication, wait times, and the overall customer experience is not reflective of the level of care we aim to provide each and every customer. At Price LeBlanc Toyota, we work hard to provide great service, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, to speak more with us about your time here.

September 30, 2024

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Employee Rating

Mats dirty, settings on a/c changed, headlights settings changed, everything should be put back the way it was. Paper mats should be used to avoid dirty oily spots on carpet. More

by orjoshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Price LeBlanc Toyota responded

Thank you for your feedback. It's disappointing for us to hear your vehicle was not left clean after your service. We strive to provide excellent service and take great care of every vehicle that comes through our doors. We agree that protecting your interior is essential, and we encourage you to reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205, at your earliest convenience.

September 27, 2024

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Employee Rating

Awesome experience and the reason i purchased cars from Price Leblanc Jennifer is there for me every time i bring my car in and appreciate her knowledge and assistance! More

by ELLENGRAYNER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Daugherty

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Sep 30, 2024

Price LeBlanc Toyota responded

We truly appreciate your loyalty, Ellen! Our team is always here to assist you. Thanks for choosing Price LeBlanc Toyota!

September 18, 2024

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Employee Rating

Good people. Good work. Keep you informed all along the way as work is completed. More

by greg.laurent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Martin, Tyler Jones, Jessica Hebert , Rudy Rodriguez

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Sep 19, 2024

Price LeBlanc Toyota responded

Thanks so much, Greg! Communication, especially during service, is super important to us. Thank you for servicing with us!

September 02, 2024

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Employee Rating

Price Leblanc Toyota has never disappointed me! Excellent service every single purchase of a vehicle and service visits! Five star rating! Superb customer care! Thank you More

by TINYDANCER515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peyton Stevens

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Sep 04, 2024

Price LeBlanc Toyota responded

Thank you so much! Price LeBlanc Toyota is dedicated to providing top-notch service to all of our customers, and we couldn't be more grateful for your support!

September 02, 2024

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Always very efficient MM, professional and courteous employees. Like being able to make appointment online. More

by donnagale
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Price LeBlanc Toyota responded

We appreciate your kind words, Donna! It's always our pleasure to provide you with five-star service.

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