
39 Reviews of Joy Chilcoat
February 07, 2021
"The dealership provided an excellent service,..."
- hangluThe dealership provided an excellent service, specifically Joy gave very detail explanations, warm arrangement, and frequent updates. This was the best service that I have got in the past compared to other dealers such as Lexus, Honda, Toyota and Acura dealer,
Read MoreOther Employees Tagged: The girl in the loaner department was very kind and patient to provide a very good service
February 03, 2021
"My service advisor Joy Chilcoat is excellent at customer..."
- mpmyersMy service advisor Joy Chilcoat is excellent at customer service and follow up. Joy is very thorough and always able to answer my questions. She excels at her job
Read MoreOther Employees Tagged: Alwyn Alli
January 27, 2021
"The new building is bright and airy with plenty of space..."
- klwellnessThe new building is bright and airy with plenty of space to accommodate distancing while the pandemic continues. I recognized faces of employees that have been there for years and received excellent customer service from the initial man who took my car away, to my service rep, Joy, to the tenured cashier!
Read MoreJanuary 12, 2021
"My service visit to BMW of Rockville was fantastic. I..."
- W PeteMy service visit to BMW of Rockville was fantastic. I was greeted and walked to my service advisor (Joy Chilcoat) quickly upon arrival. Joy was exceptional in explaining the service that would be performed and arranged a loaner car for me. Returning the loaner was easy and I was walked to the cashier since I was unfamiliar with the new BMW of Rockville center. My car was returned to me washed and sanitized. I would recommend BMW of Rockville to anyone looking for BMW service and sales.
Read MoreJanuary 07, 2021
"Great Sales and service departments. They are very..."
- Victor VillatoroGreat Sales and service departments. They are very knowledgable and freindly and will do everything to help you out behond their work. I would deffenetly recommend.
Read MoreOther Employees Tagged: Suvin Viswanathan
December 01, 2020
"Joy Chilcoat, in the service department, is the best. She..."
- NatalieJoy Chilcoat, in the service department, is the best. She went out of her way to take very good care of me. I cannot say enough about her. BMW of Rockville is number 1 in my book. Thank you Joy and thank you BMW of Rockville’s Service Department!
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