Joycelyn Mata
Joycelyn Mata at Secor Subaru

Joycelyn Mata | Page 2

Appraiser

Secor Subaru

501 Broad Street
New London, CT 06320

Contact Me
not yet
rated
77 Reviews

Dealership Experience

4 yrs, 11 mos

Languages Spoken

Spanish Spanish

not yet
rated

77 Reviews

Write a Review

77 Reviews of Joycelyn Mata

November 28, 2022

Dealership Rating
Employee Rating

Took car in on time and checked to make sure I did not have to pay!!!! All were very nice and respectful ! More

by Sbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Secor Subaru responded

Thank you for taking the time to tell us about this five-star experience! We hope that you have a great holiday and look forward to seeing you again at Secor Subaru!

November 22, 2022

Dealership Rating
Employee Rating

I came in for an alignment review and then alignment. The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed More

by ETBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Secor Subaru responded

Thank you for sharing your excellent visit! We hope to provide you with this level of service for all future visits! -Secor Subaru

November 18, 2022

Dealership Rating
Employee Rating

Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. More

by LARRYB101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Nov 18, 2022

Secor Subaru responded

This is what we love to hear, Larry! Jocelyn and the rest of our team look forward to seeing you next time at Secor Subaru!

November 04, 2022

Dealership Rating
Employee Rating

I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When More

by Joan
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell , Sarah Connolly

Nov 04, 2022

Secor Subaru responded

Hi Joan, We're so happy we could provide five-star care to your 2015 Subaru Forester at Secor Subaru! Our team appreciates your great review and looks forward to more great service experiences for you in the future! Thank you!

October 28, 2022

Dealership Rating
Employee Rating

The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More

by Deeghan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Kayleigh Sweet-Trew, Anastacia Rebell, Kyle Pullen , Sarah Connolly, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.

Oct 28, 2022

Secor Subaru responded

Thank you for the fantastic feedback! We appreciate you trusting the Secor Subaru team with your service needs and hope to see you again next time!

October 20, 2022

Dealership Rating
Employee Rating

Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department More

by MZAMPINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell , Sarah Connolly, See review at beginning of survey.

Oct 20, 2022

Secor Subaru responded

Joycelyn, Anastacia, and Sarah all appreciate your awesome feedback for us! We are happy that you feel confident coming to Secor Subaru for your automotive needs and look forward to seeing you again! Thank you!

October 15, 2022

Dealership Rating
Employee Rating

Had warranty work done. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. More

by DWILDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Secor Subaru responded

Thank you for your review! We're so happy that we earned your recommendation! -Secor Subaru

October 14, 2022

Dealership Rating
Employee Rating

Great customer service. Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! More

by EHDERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connolly, The shuttle driver is great- excellent customer service skills, personable, not intrusive, but just very pleasant conversation.

Oct 17, 2022

Secor Subaru responded

Thank you for the kind review! We're so glad we were able to assist you and hope we can be of service again in the future. Take care! - The Secor Subaru Team

October 03, 2022

Dealership Rating
Employee Rating

The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done More

by DMHARRIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray , Sarah Connolly

Oct 05, 2022

Secor Subaru responded

Thank you for the wonderful feedback about your recent experience with our team! We appreciate the kind comments and hope we can be of service to you again in the future. Take care! - Secor Subaru

September 28, 2022

Dealership Rating
Employee Rating

This was my first oil change appt as I reached 6,000 miles. From the minute I drove in until I left they treated me and my car with the upmost respect. More

by DONNAFLOWERS2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connolly

Sep 30, 2022

Secor Subaru responded

We're happy to hear that your experience servicing your vehicle at Secor Subaru was so positive, Donna! Thank you for being our customer!

2
...

Dealership Inventory (82 Vehicles)

new 2026 Subaru Outback car, priced at $47,907
2026 Subaru Outback
new
River Rock Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Impreza car, priced at $29,096
2026 Subaru Impreza
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Ascent car, priced at $52,089
2026 Subaru Ascent
new
Dark Mahogany Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $32,113
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
used 2016 Subaru Legacy car, priced at $10,800
2016 Subaru Legacy
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $37,251
2026 Subaru Crosstrek
new
Geyser Blue exterior
Automatic
All-wheel Drive