Dealership Experience
4 yrs, 11 mos
Languages Spoken
Spanish
77 Reviews
Write a Review77 Reviews of Joycelyn Mata
November 22, 2022
I came in for an alignment review and then alignment. The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed, and vacuumed. Overall, a very good experience. More
November 18, 2022
Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. Jocelyn was wonderful! Had me in and out in a very reasonable time. More
Other Employees Tagged: Shawn Murray
November 04, 2022
I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When it finally gives out, I'll be buying another one!! More
Other Employees Tagged: Anastacia Rebell , Sarah Connolly
October 28, 2022
The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More
Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Kayleigh Sweet-Trew, Anastacia Rebell, Kyle Pullen , Sarah Connolly, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.
October 20, 2022
Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department who serviced, detailed, and repaired my car, “Great job and Thank you”. More
Other Employees Tagged: Anastacia Rebell , Sarah Connolly, See review at beginning of survey.
October 15, 2022
Had warranty work done. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. More
October 14, 2022
Great customer service. Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! More
Other Employees Tagged: Sarah Connolly, The shuttle driver is great- excellent customer service skills, personable, not intrusive, but just very pleasant conversation.
October 03, 2022
The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done attitude which I appreciate. More
Other Employees Tagged: Shawn Murray , Sarah Connolly
September 28, 2022
This was my first oil change appt as I reached 6,000 miles. From the minute I drove in until I left they treated me and my car with the upmost respect. miles. From the minute I drove in until I left they treated me and my car with the upmost respect. More
Other Employees Tagged: Sarah Connolly

