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Joycelyn Mata

Overview Reviews (77) Inventory (82)

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Joycelyn Mata

Joycelyn Mata | Page 3

Appraiser

Secor Subaru

501 Broad Street
New London, CT 06320

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not yet
rated

77 Reviews

Overview Reviews (77) Inventory (82)

Dealership Experience

4 yrs, 11 mos

Languages Spoken

Spanish

not yet
rated

77 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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77 Reviews of Joycelyn Mata

September 27, 2022

Dealership Rating

Employee Rating

Service advisor Jocelyn Mata was knowledgeable about issue with my car and Subaru loaner car. She was very professional and helpful. issue with my car and Subaru loaner car. She was very professional and helpful. More

by MACRN0320

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray

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Sep 27, 2022 -

Secor Subaru responded

Thank you for sharing your experience working with Jocelyn at Secor Subaru! We look forward to seeing you next time!

September 23, 2022

Dealership Rating

Employee Rating

the dealership was ex. i had front end done and rick hubberd did the work car drives ex. i had front end done and rick hubberd did the work car drives ex. More

by DCSAUNDERS65

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 26, 2022 -

Secor Subaru responded

Thank you for trusting Secor Subaru with your business! We hope we can be of service to you again in the future!

September 23, 2022

Dealership Rating

Employee Rating

Very easy to schedule, drop off and pick up vehicle. Customer service was excellent (Jocelyn in particular). Customer service was excellent (Jocelyn in particular). More

by SZELSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 26, 2022 -

Secor Subaru responded

Thank you for taking the time to share this excellent feedback! Jocelyn & the team hope to see you again next time here at Secor Subaru!

September 22, 2022

Dealership Rating

Employee Rating

They were great and polite and fast and not too expensive but I still hear a rattle in the back but I still hear a rattle in the back More

by MARILYN.GRAHAM108

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray , Terry Jean

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Sep 23, 2022 -

Secor Subaru responded

Thank you for your review, Marilyn! We look forward to seeing you next time at Secor Subaru!

September 19, 2022

Dealership Rating

Employee Rating

Shawn took a test drive with me and explained exactly what was causing my issue. A good guy! One of the reasons I keep coming back - 3 Outback later. what was causing my issue. A good guy! One of the reasons I keep coming back - 3 Outback later. More

by Larry

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray , Terry Jean

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Sep 22, 2022 -

Secor Subaru responded

Thank you for the fantastic feedback, Larry! We're so glad Shawn continues to earn your support and we'll be sure to share this kind review with him. Take care and we'll see you next time here at Secor Subaru!

September 16, 2022

Dealership Rating

Employee Rating

Took care of recall promptly, pleasant folks to deal with...padding out for 15 words with...padding out for 15 words More

by ACE2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 16, 2022 -

Secor Subaru responded

Thank you for taking the time to leave us a review! We appreciate the excellent feedback and hope we can be of service to you again in the future. Take care! - The Secor Subaru Team

September 14, 2022

Dealership Rating

Employee Rating

Friendly staff committed to excellent service. The complementary shuttle to and from work is greatly appreciated. The complementary shuttle to and from work is greatly appreciated. More

by MBT0002

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray , Terry Jean

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Sep 14, 2022 -

Secor Subaru responded

Thank you for the great review of Secor Subaru! We appreciate your support and look forward to your next visit!

September 12, 2022

Dealership Rating

Employee Rating

I have used this dealership since 2002 and have been satisfied with their service. Their employees have always been courteous, friendly and professional. satisfied with their service. Their employees have always been courteous, friendly and professional. More

by SBISC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Mirles

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Sep 13, 2022 -

Secor Subaru responded

Thank you for trusting Secor Subaru with your business! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more. Take care!

September 11, 2022

Dealership Rating

Employee Rating

Called ahead to confirm a loaner. No loaner when I got there. Got stuck at the dealership. Seat belt alarm still going off. No happy No loaner when I got there. Got stuck at the dealership. Seat belt alarm still going off. No happy More

by DRHAMMONDJR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Other Employees Tagged: Shawn Murray

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Sep 12, 2022 -

Secor Subaru responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further please contact me directly. - Shawn Murray - Service Manager - smurray@secorauto.com

September 08, 2022

Dealership Rating

Employee Rating

Makes me wanna come back again for any of services it’s great of experience for me great of experience for me More

by TINO6998

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray , Terry Jean

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Sep 08, 2022 -

Secor Subaru responded

Thanks for the five stars, Tino! We're honored to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs! -Secor Subaru

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