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Juan Buentello
Juan Buentello at Access Ford of Corpus Christi

Juan Buentello

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.6
822 Reviews

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.6

822 Reviews

Write a Review

822 Reviews of Juan Buentello

September 13, 2025

Dealership Rating
Employee Rating

Friendly great customer service. Clean. Helpful. Great atmosphere. Helpful. Reliable. On time. Safety. Walked me to my vehicle. More

by carmelrodriguez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Access Ford of Corpus Christi responded

Thank you for giving kudos to our team at Access Ford of Corpus Christi! We hope to work with you again in the future. Safe travels!

September 12, 2025

Dealership Rating
Employee Rating

That got my A/C working again which makes me very happy and satisfied customer More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun

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Sep 12, 2025

Access Ford of Corpus Christi responded

Will, thank you for the 5-star review! We’re so glad our team at Access Ford of Corpus Christi was able to get your A/C working again and have you back on the road comfortable. We truly appreciate your business!

August 27, 2025

Dealership Rating
Employee Rating

Never go back complete waste of 10 days for Ford recalls . Nothing was done and they suggested new motor ! Too much to go into , but unprofessional , dishonest , and no concern as to me being on fo More

by Jcowan149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Golden Gonzales, Adam Ayala, JR Velasco, Trent Marks , Shaun

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Aug 29, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience. I understand how frustrating it must have been to leave your vehicle for an extended period and feel your concerns weren’t addressed. I’d like the opportunity to review this situation with you directly—please feel free to reach out so we can discuss it further. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

August 21, 2025

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Employee Rating

Service was incompetent , unorganized , and dishonest . For 10 days they had my Ford for Recalls and Absolutely Nothing was done and we were told I needed a New Engine .. needless to say we will never retu More

by jcowan149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 22, 2025

Access Ford of Corpus Christi responded

Thank you for sharing this feedback. I understand your concerns and would like the opportunity to review what happened and address the issues you experienced. Please reach out to me directly at jaywilliams@lithia.com so we can go over the details together. Sincerely, Jay Williams Fixed Operations Director jaywilliams@lithia.com

August 21, 2025

Dealership Rating
Employee Rating

Amanda decker trevino was very courteous and made sure things were in order... excellent job... More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda trevino

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Aug 22, 2025

Access Ford of Corpus Christi responded

Thank you for your wonderful review! We’re glad to hear that Amanda was courteous and ensured everything was in order. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 18, 2025

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Employee Rating

I had a problem with the backup camera on my vehicle. It was fixed within 2 hours. More

by TELSCLAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Aug 18, 2025

Access Ford of Corpus Christi responded

Hi, thank you for your great review! We are glad to hear that your backup camera issue was resolved quickly. We appreciate you choosing Access Ford of Corpus Christi and look forward to serving you again.

August 09, 2025

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Employee Rating

We had a very pleasant experience with your service department. Amanda went above and beyond to help us out. That is a rare thing these days. She deserves a raise and a promotion. She was wonderful!!! More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks , Amanda Trevino

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Aug 11, 2025

Access Ford of Corpus Christi responded

Thank you for your kind words! We're thrilled your experience was smooth and easy thanks to Amanda's help. We will be sure to share your praises with her! See you next time at Access Ford of Corpus Christi! Safe travels!

July 17, 2025

Dealership Rating
Employee Rating

Dealership had vehicle close to 4 months. At one point the service person would not return my calls. When I decided to move the vehicle to another dealership, was told new motor just came in More

by Ldrost4479
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 18, 2025

Access Ford of Corpus Christi responded

Thank you for your feedback. I sincerely apologize for the extended delay and lack of communication you experienced. This is not the level of service we aim to provide, and I understand your frustration. I would like to personally review your situation and see how we can address your concerns. Please feel free to contact me directly at jaywilliams@lithia.com. We value your business and appreciate the opportunity to improve our service. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

July 12, 2025

Dealership Rating
Employee Rating

Great service. The lady at the desk was extremely friendly and courteous. Fair price for service More

by Williammenke1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks , Amanda Dicker

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Jul 14, 2025

Access Ford of Corpus Christi responded

Thank you for the kind words about Access Ford of Corpus Christi! We’re happy to hear you had a great experience and appreciate your support. We look forward to seeing you again!

July 10, 2025

Dealership Rating
Employee Rating

They took care of my car and needs I would come back again for services More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales, Adam Ayala, JR Velasco, Trent Marks

Report | Print
Jul 11, 2025

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear our team took good care of you and your vehicle. We appreciate your trust and look forward to welcoming you back to Access Ford of Corpus Christi for your future service needs!

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