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Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo | Page 12

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.7
162 Reviews
4.7

162 Reviews

Write a Review

162 Reviews of Juan Crespo

December 03, 2021

Dealership Rating

Everyone at the dealership was very nice after they realized I had done my homework on purchasing a new rogue. Finance Eric found me a great maintenance program as well! More

by Kimmel.jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Disla

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Dec 03, 2021

Universal Nissan responded

Jenna, Thank you! Erick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating

Ángel Rodríguez was very helpful and informative the process was quick and easy to deal with great experience in general More

by MELVIN.MONTENEGRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

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Dec 03, 2021

Universal Nissan responded

Melvin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 18, 2021

Dealership Rating

El servicio del Sr Luis excelente, cerramos una muy buena negociación y mi carro llego antes de lo previsto. Gracias More

by VERONICAIRAZABAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia

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Nov 19, 2021

Universal Nissan responded

Veronica, Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let Luis know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 15, 2021

Dealership Rating
Employee Rating

very professional service the employees have good knowledge of their inventory. respectfuland friendly atmosphere facility very safe and clean More

by Marine 321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 17, 2021

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Universal Nissan. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 05, 2021

Dealership Rating

Friendly service, Keith is wonderful. He made sure I was taken care of and was readily available whenever I needed him. More

by Missmaddiejay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley

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Oct 06, 2021

Universal Nissan responded

Maddie, It's fantastic to hear that Keith provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 02, 2021

Dealership Rating

Very pleased with Alex the salesman, very nice & explained everything. Made sure we understood all the controls. More

by MCHLMD473
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Mangual, Felix Matos

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Oct 03, 2021

Universal Nissan responded

We are very happy to hear that Alex and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 21, 2021

Dealership Rating
Employee Rating

Very nice people. Follow up after the sale was excellent. Chris Johnson was an excellent salesperson. More

by RENEBOYD1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Vazquez , Felix Matos

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Sep 21, 2021

Universal Nissan responded

Rene, Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 02, 2021

Dealership Rating

Everything was supposed to be finalized the night before but when I got there the figures all changed . I ended up waiting all day and left with scar that wasn’t detailed More

by COACHGENESMITH
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Louis CJ Joseph, Ruben Matos , Felix Matos

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Sep 16, 2021

Universal Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 01, 2021

Dealership Rating

I was very impressed with William Sanchez who was my sales person. Jake also did a great job. Great prices and very friendly people. 2 thumbs up More

by KELLNCONWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Sanchez

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Sep 02, 2021

Universal Nissan responded

Kelln, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that William and Jake met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 30, 2021

Dealership Rating

We’ve bought 4 cars here since 2017. VIP Sam was a part of 3 of those. He knows what he is talking about and listens to what our vehicle needs are. Thanks ! More

by SRHENNINGFIELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman

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Jul 30, 2021

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Sam and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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