Keith Priestley
Keith Priestley at Universal Nissan

Keith Priestley

Finance Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Keith Priestley

March 18, 2026

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Employee Rating

It’s been a long time since I felt like the dealership really tried to earn my business. I have been a loyal Toyota buyer for 25 yrs. I like what u are doing with the Nissan brand and your sales people More

by EHINGERB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal, Thomas Delgado

Apr 07, 2026

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

March 06, 2026

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Employee Rating

Our experience was flawless and we love our new (to us) car. We spoke with quite a few dealerships and Universal was the best. More

by ceciljhopper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal , Derek

Mar 11, 2026

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 19, 2026

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Employee Rating

Universal Nissan was amazing, I was so nervous going in , and just really had a few questions, I have bad credit , no money down and no co signer , but I walked in and meet Albert who is so friendly and r More

by ZWALJ001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert

Feb 20, 2026

Universal Nissan responded

We appreciate your kind review and are thrilled to hear that Albert made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Relationship Manager gnava@universalnissan.com

January 01, 2026

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Employee Rating

Be careful I went in pre-approved n you switched my financing from my bank to yours wasn’t happy when I found out n I returned n was told that I signed papers n nothing they can do More

by caculo7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 27, 2026

Universal Nissan responded

Thank you for your feedback. We apologize that your visit didn’t go as planned and would like to understand more about your experience. Please send us a message with your contact information so we can reach out and address your concerns. It’s important to us that all our customers leave happy, and we’re disappointed that we didn’t meet that standard this time. Gina Nava Reputation Manager gnava@universalnissan.com

December 30, 2025

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Overall Great experience, smooth transaction with many options to choose from, would do it again., Thanks! More

by dimi0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Victor Arana, Gilberto Gortari , Missed her name, She helped me set up my insurance, 5 star

Dec 30, 2025

Universal Nissan responded

Thank you for your comments on our team! We appreciate it and hope you have been enjoying your car! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 07, 2025

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Employee Rating

Thomas & Keith were both Excellent & Professional ! !! Did not meet Juan- everyone was friendly & eager to help More

by MMCGINT8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Delgado

Dec 20, 2025

Universal Nissan responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 29, 2025

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Employee Rating

Excellent customer service! Great experience with purchase o new 2025 vehicle! Thank you! Lily Figueroa More

by lfigueroa127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Victor Arana

Oct 29, 2025

Universal Nissan responded

Lily, we appreciate your kind review and are thrilled to hear that we made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 16, 2025

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Employee Rating

Very professional always willing to make a deal that makes you happy & comfortable. Friendly environment More

by eliecheverry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 30, 2025

Dealership Rating
Employee Rating

Great company. I received excellent service and would recommend them to my friends and family. Great experience! More

by Bezollars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis CJ Joseph, Juan Espinal

Jul 30, 2025

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 07, 2025

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Employee Rating

Excelente servicio y atenciones de primera, estoy muy sastifecho con Universal Nissan, vehiculos usado en Optima condiciones More

by R_HEREDIA06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal

Jul 07, 2025

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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