Dealer Reviews
Cars for Sale
Dealer Log In
Keith Priestley
Keith Priestley
Finance Manager
Universal Nissan
12785 South Orange Blossom Trail,
Orlando, FL 32837
84 Reviews
84 Reviews
Write a Review
84 Reviews of Keith Priestley
July 24, 2026
Joel, Richard, and Keith turned what started as a small crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. Th crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. They took the time to understand my needs and found me the perfect car at a great price—and in a fantastic color that I absolutely love! Their outstanding customer service and teamwork made the entire process smooth and stress-free. I highly recommend them to anyone looking for a great car-buying experience. Thank you, Joel, Richard, and Keith! More
by MSTREECTOWN13
Verified CustomerOther Employees Tagged: Juan Crespo, Richard Harris , Joel Nava
July 17, 2026
Upfront pricing. Listen to wants of customer. Alejandro was very helpful and was a great communicator throughout the entire process. Listen to wants of customer. Alejandro was very helpful and was a great communicator throughout the entire process. More
by twidget1989
Other Employees Tagged: Alejandro sales rep
June 29, 2026
Thank you for all your help. The guy that helped me was very nice. Will come back The guy that helped me was very nice. Will come back More
by laurent012368
Other Employees Tagged: Sarfaraz Ahmed, Victor Arana, Juan Espinal, Thomas Delgado, Oliver Bauvil , John Booth, Gabriel Carillo, Luis Garcia, Christopher Gonzalez
June 04, 2026
they took my needs & financial needs in consideration when I explaned my car was tottled in an accident when I explaned my car was tottled in an accident More
by vero783
Other Employees Tagged: Eliab Sterling , Mia front desk very helpful on the phone
May 29, 2026
Excellent attention , special thanks to the fabulous Desiree Puglia for her patience and support on buying our car Desiree Puglia for her patience and support on buying our car More
by MARIAFERP21
Other Employees Tagged: Victor Arana, Oscar Maldonado
May 23, 2026
* Lack of customer care and service awareness * Misrepresented warranty contract * Untrustworthy * Frustrating * Disappointing * Unprofessional * Inconsistent procedures, policy awareness * Misrepresented warranty contract * Untrustworthy * Frustrating * Disappointing * Unprofessional * Inconsistent procedures, policy awareness * Poorly handled * Lack of accountability * Weak or no communication or responses * No customer relationship awareness or flexibility to problem solve * Lack of transparency * Poor execution when delivering final product, windshield cracks, chips, mats, paint chips, dents, emergency tire kits * Lack of cross-department knowledge, policies, contracts, warranties * The experience reflected poor internal coordination and a lack of communication between departments. More
by Yt
Other Employees Tagged: Ruben Matos, Victor Arana, Juan Espinal, Oscar Maldonado , GM Guillermo Faria provided a resolution, demonstrated flexibility, and instructed management, including Rubin and Juan, to follow through on the customer’s concerns. Leadership is entrusted to make decisions that enhance the customer experience, build tr
May 21, 2026
My experience was wonderful & Chris Oliva was excellent & very helpful & understanding in every aspect excellent person. very helpful & understanding in every aspect excellent person. More
by nydiar1030
Other Employees Tagged: Chris Oliva
March 18, 2026
It’s been a long time since I felt like the dealership really tried to earn my business. I have been a loyal Toyota buyer for 25 yrs. I like what u are doing with the Nissan brand and your sales people really tried to earn my business. I have been a loyal Toyota buyer for 25 yrs. I like what u are doing with the Nissan brand and your sales people are top notch. I did not know that I was going to buy a car but was sold on the personal experience. Nice work More
by EHINGERB
Other Employees Tagged: Juan Espinal, Thomas Delgado
March 06, 2026
Our experience was flawless and we love our new (to us) car. We spoke with quite a few dealerships and Universal was the best. car. We spoke with quite a few dealerships and Universal was the best. More
by ceciljhopper
Other Employees Tagged: Juan Espinal , Derek
Dealership Inventory (366 Vehicles)
