Who is Juan Crespo?
Nissan is what it is, not good, but not the worst. I do appreciate some of the people there like Jeffery, Sam, and Deya. But I’m so tired of my car a
Nissan is what it is, not good, but not the worst. I do appreciate some of the people there like Jeffery, Sam, and Deya. But I’m so tired of my car always being in the shop, and every time I have to come back it makes me hate Nissan more and more. Still love my new car, just hate that it has so many problems. It’s only been 3 weeks, but I’m already counting down the days until I can get something else, somewhere else!
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by Kyle
Verified Customer
Verified Customer
Jul 08, 2024 -
Universal Nissan responded
We're sorry that you didn't have a completely satisfying visit. Juan Crespo does not work in our service department, did you mean to tag him in this review? Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Gina Nava
Reputation Manager
gnava@universalnissan.com
Es la segunda vez que sacamos un vehículo en este
concesionario y todo fue excelente
concesionario y todo fue excelente
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by DARSY_119711
Verified Customer
Verified Customer
Jun 07, 2024 -
Universal Nissan responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
I now have four credit inquiries , I have excellent and
have a high interest rate,
have a high interest rate,
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by armyrub
Verified Customer
Verified Customer
Jun 04, 2024 -
Universal Nissan responded
Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Gina Nava
Reputation Manager
gnava@universalnissan.com
The dealership is close to my house.
I visited there to see what used inventory and new inventory were available.
I visited there to see what used inventory and new inventory were available.
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by dabstudent1
Verified Customer
Verified Customer
May 20, 2024 -
Universal Nissan responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Excellent customer service!
Kept me informed throughout the whole process. Very happy. Great customer service.
Kept me informed throughout the whole process. Very happy. Great customer service.
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by TALMODOVAR77
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Crespo
Mar 30, 2024 -
Universal Nissan responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Eliab Sterling was my Salesman for this car and 3 other
cars for my family in recent years. He is The Nicest Guy and The Best & My Favorite Car Salesman. Universal Nissan is Fortunate to have Eliab. Your e
cars for my family in recent years. He is The Nicest Guy and The Best & My Favorite Car Salesman. Universal Nissan is Fortunate to have Eliab. Your entire team was great & a pleasure to deal with. I loved the tablet digital signing documents too. Thank You Eliab & Universal Nissan. I Love my new Nissan Altima SV????????
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by dmdiprato
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Crespo
Mar 30, 2024 -
Universal Nissan responded
Thank you so much for your wonderful review! We are thrilled that Eliab had the opportunity to provide you with great service. We thank you for choosing Universal Nissan!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
I had a good experience.
They treated me well. I feel like I got a good deal.
They treated me well. I feel like I got a good deal.
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by BUTCHERME67
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Crespo
Jul 03, 2024 -
Universal Nissan responded
We are so glad that Juan and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Excellent La atención y toda sus diligencias me ayudaron
para poder estar segura del paso que estaba dando de verdad me sentí bien atendida
para poder estar segura del paso que estaba dando de verdad me sentí bien atendida
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by CASTRILL0N53
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Crespo
Jul 03, 2024 -
Universal Nissan responded
Thank you for sharing your experience with us! We're happy to hear it went well working with Juan and truly appreciate your feedback.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Friendly and efficient Was pleased with both the sales
and service departments Working with them was smooth
and service departments Working with them was smooth
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by Nickmeola
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Crespo
Jul 07, 2024 -
Universal Nissan responded
Nick, it's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
Excellent experience very clear and Juan very
knowledgeable person. Ty The staff very helpfully and explained the process clearly.
knowledgeable person. Ty The staff very helpfully and explained the process clearly.
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by NORMAURENA156
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Crespo
Feb 25, 2024 -
Universal Nissan responded
Norma, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Juan can do to assist you, please do not hesitate to let us know. We are always happy to help!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava@universalnissan.com
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